General Manager - New Opening

Lounge; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Lounge as a General Manager in a fast-growing restaurant group in the UK. You will oversee operations, lead your team, and ensure exceptional customer experiences in a vibrant and community-focused environment. With numerous employee benefits and opportunities for personal development, this role is perfect for experienced leaders in the hospitality industry.

Benefits

Overtime pay for every hour worked over contracted hours

50% off staff discount from day one

28 days holiday (inclusive of Bank Holidays) pro rata

Enhanced maternity and paternity pay after 2 years service

Company pension scheme

Tips shared equally across the team

Qualifications

• Prior experience as General Manager, Assistant Manager, or similar in restaurants.
• Familiar with managing KPIs and budgets.
• Experience in training and recruiting front of house teams.

Responsibilities

• Lead the team to deliver high-quality customer experiences.
• Ensure operational standards and financial performance.
• Manage training and recruitment for front of house staff.

Skills

Leadership

Customer Service

Bar Management

KPI Management

Team Training

Education

Experience in restaurant or bar management

Job description

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management

The Good Stuff

• Overtime pay for every hour worked over contracted hours!
• Staff food on every shift
• 50% off staff discount to enjoy outside working hours from day one
• Paid breaks
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Enhanced maternity and paternity pay after 2 years service
• The most talked-about staff party in hospitality - Loungefest!
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Emotional and practical support via the Licenced Trade Charity
• Great opportunity for personal development and career progression in a fast growing business
• Achievable bonuses
• Tips shared equally across the team, based on hours worked
• Christmas and Boxing Day off!

What you'll bring

• You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
• You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
• You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
• You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
• Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram