General Manager Moxy Birmingham NEC

Hotel Co; Birmingham; On-site; GBP 70,000 - 95,000; Full time

Job summary

MOXY Birmingham NEC & Airport is seeking an energetic General Manager to lead our vibrant hotel. You will create a memorable guest experience aligned with our brand values of thoughtfulness, fun, and spirit.

You will oversee guest journey, drive revenue, lead a diverse team, and champion MOXY culture while ensuring compliance and safety in a fast-paced environment.

Qualifications

• Minimum 4 years of hotel managerial experience.
• Strong communication and leadership skills.
• Marketing and social media expertise.
• Event planning experience.
• International experience preferred.

Responsibilities

• Guest Experience: Oversee all aspects of the guest journey, from check-in to check-out, ensuring a seamless and enjoyable experience.
• Team Leadership: Recruit, train, and motivate a high-performing team to deliver exceptional service.
• Brand Advocacy: Champion the MOXY brand and ensure our unique culture is reflected in every aspect of the hotel.
• Community Engagement: Build strong relationships within the local community and organise exciting events to attract guests.
• Financial Performance: Drive revenue and profitability while maintaining operational efficiency.
• Operational Excellence: Ensure compliance with all local laws and regulations and maintain a safe and welcoming environment.

Skills

Communication

Leadership

Marketing & Social Media

Event Planning

International Experience

Job description

MOXY Birmingham NEC & Airport is looking for an energetic and ambitious General Manager to lead our vibrant hotel. As a MOXY General Manager, you'll be responsible for creating a unique and unforgettable guest experience that aligns with our brand's core values of thoughtfulness, fun, and spirit.

Key Responsibilities

• Guest Experience: Oversee all aspects of the guest journey, from check-in to check-out, ensuring a seamless and enjoyable experience.
• Team Leadership: Recruit, train, and motivate a high-performing team to deliver exceptional service.
• Brand Advocacy: Champion the MOXY brand and ensure our unique culture is reflected in every aspect of the hotel.
• Community Engagement: Build strong relationships within the local community and organise exciting events to attract guests.
• Financial Performance: Drive revenue and profitability while maintaining operational efficiency.
• Operational Excellence: Ensure compliance with all local laws and regulations and maintain a safe and welcoming environment.

Qualifications

• Minimum 4 years of hotel managerial experience
• Strong communication and leadership skills
• Marketing and social media expertise
• Event planning experience
• International experience preferred

About Hotel Co 51

51 Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 25+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

About Moxy® Hotels

Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,000 properties under 32 leading brands spanning 139 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.