General Manager – Lead Premium Pub & Rooms Expansion

Heartwood Collection; Christchurch; Sur place; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Private healthcare

Training program

Employee assistance

Referral bonus

Discounts

EarlyPay access

Maternity/paternity leave

Cycle to Work

Birthday gift

Long service recognition

Bedroom discounts

Résumé du poste

Heartwood Collection is seeking an exceptional General Manager to lead a premium pub operation and guest experience at The Oaks. You will develop the team, own standards, and drive profitability while preparing for a major refurbishment and the launch of 20 boutique bedrooms.

As a visible leader, you’ll oversee rooms and reception where applicable, manage a high-volume fresh-food operation, and build strong relationships with guests and the local community, delivering hospitality that guests

Qualifications

• 2–3+ years' experience as a General Manager in a quality branded or multi-site hospitality environment.
• Proven track record of running a high-volume fresh-food operation.
• Strong commercial understanding including P&L, labour, sales, KPIs and profitability.

Responsabilités

• Lead from the floor and be highly visible with guests and your team.
• Oversee operations across hospitality and accommodation where applicable.
• Drive performance, standards, and guest experience to a best-in-class level.
• Prepare for refurbishment and launch of new bedrooms.

Connaissances

GM experience

P&L management

People development

Hospitality leadership

High-volume ops

Rooms & reception

Description du poste

Heartwood Collection is seeking an exceptional General Manager to lead a premium pub operation and guest experience at The Oaks. You will develop the team, own standards, and drive profitability while preparing for a major refurbishment and the launch of 20 boutique bedrooms.

As a visible leader, you’ll oversee rooms and reception where applicable, manage a high-volume fresh-food operation, and build strong relationships with guests and the local community, delivering hospitality that guests