General Manager - Kitchens

Five Guys; Manchester; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

20% bonus scheme

Secret Shopper bonus

Long service Love2Shop voucher

33 Days paid holiday

Free burgers, fries and shakes while O

Private medical via Vitality

Life assurance

Five Guys Perks – employee discount

Pension scheme

Development opportunities

Job summary

Five Guys in Manchester is seeking a Bench General Manager to take full ownership of a store, lead and develop the team, drive sales, control costs and ensure exceptional customer service. You will work hands-on on the floor, support the current General Manager, and have exposure to a broad range of bonus schemes and benefits.

You will be part of a dynamic hospitality team with access to a 20% quarterly bonus, Secret Shopper bonuses, long service rewards, 33 days holiday, free burgers and more

Qualifications

• Experience managing a busy hospitality operation.
• Strong people leadership and coaching skills.
• Proven track record of driving sales and controlling costs.

Responsibilities

• Lead store teams to deliver profitability and exceptional service.
• Coach and develop store staff, ensuring smooth day-to-day operations.
• Own P&L and implement local growth strategies.

Skills

Leadership

People management

P&L management

Operational excellence

Job description

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• The financial wellbeing app with simple-to-use, flexible benefits built around your pay
• Days out and social events
• Invite to the annual General Manager conference
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Apprenticeships to gain recognised qualifications, skills and progression opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A BENCH GENERAL MANAGER YOU'LL BE

• Accountable and responsible for your entire store and the people within
• Developing and managing the store team, while supporting the delivery of perfect burgers and fries
• You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Your store will need to run smoothly on the day-to-day operations and think about long term planning
• Spotting potential and developing your team to ensure there is a strong talent pipeline

AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

Customer service

Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us