general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Reading; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their team in delivering exceptional service and performance. This role focuses on creating a positive work culture, coaching emerging leaders, and ensuring outstanding guest experiences. With a commitment to inclusivity and personal growth, you will foster a thriving environment for your team. The company offers a generous bonus scheme, private medical insurance, and various family-friendly policies, making it an exciting opportunity for those looking to make a significant impact in the hospitality sector.

Benefits

Bonus scheme up to £8,000

Access to earnings before payday

Private medical insurance

Free on-shift food

50% off food for friends and family

26 weeks full pay for expectant parents

Training and development opportunities

Cycle-to-work scheme

Gym memberships

Long service awards

Qualifications

• Strong financial skills including budgeting and inventory management.
• Proven ability to coach and develop team members effectively.

Responsibilities

• Inspire and lead the team to deliver exceptional service.
• Analyze data for informed business decisions and continuous improvement.

Skills

Emotional Intelligence

Team Development

Financial Management

Problem Solving

Coaching and Mentoring

Strategic Marketing

Job description

Job Description: General Manager | Full Time

At wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection—be you, be wagamama. We are seeking a General Manager to join us on our journey to nourish both body and soul.

The Role

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving excellent results.

About You

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Are dedicated to delivering outstanding guest experiences, ensuring every interaction reflects exceptional service through your efforts and team development.
• Possess strong financial skills, including budgeting, inventory, labour management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, supporting personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Are a proactive problem solver, capable of quick decision-making and thinking on your feet.

What We Offer

• Bonus scheme with up to £8,000 annual bonus
• Access up to 30% of your earnings before payday via wagestream
• Private medical insurance
• Free on-shift food from our menu and 50% off outside of work for friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Early access to our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday entitlement, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.