general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Cheltenham; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative restaurant group is looking for a passionate General Manager to lead their team in delivering outstanding guest experiences. This role emphasizes creating a positive and inclusive work culture while driving restaurant performance. You will be responsible for coaching and developing staff, ensuring high standards, and making data-driven decisions. With a focus on team building and personal growth, this position offers a chance to thrive in a dynamic environment. Enjoy perks like a bonus scheme, private medical insurance, and discounts, all while being part of a company that values individuality and diversity.

Benefits

Bonus scheme – up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% discount outside work

Family-friendly policies

Opportunity to experience new menus first

Recognition through national programme

Pension scheme

Cycle-to-work scheme

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to inspire and coach teams for exceptional service.

Responsibilities

• Inspire team to deliver exceptional service and maintain high standards.
• Drive restaurant performance and ensure excellent results.

Skills

Leadership

Emotional Intelligence

Financial Management

Team Building

Problem Solving

Job description

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Client:

wagamama

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager |full time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are seeking a general manager to join us on our journey to nourish both body and soul.

The role:

As a general manager, you will inspire your team to deliver exceptional service, maintaining high standards and continuously coaching and developing your staff to achieve their best. You will drive restaurant performance and ensure excellent results.

Requirements:

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to develop emerging leaders.
• Dedicate yourself to delivering outstanding guest experiences, ensuring every interaction reflects exceptional service, either directly or through team empowerment.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
• Focus on team building and nurturing, from recruitment to ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Be a proactive problem solver, capable of quick thinking and decision-making.

We’d love to hear from you if you:

Are passionate about leadership and hospitality, and meet the above requirements.

What’s in it for you:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift and 50% discount outside work
• Family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Opportunity to experience new menus first
• Wagamama parties with VIP guests
• Recognition through our national programme

Additional benefits include pension scheme, holidays, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.