general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Cardiff; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team in Cardiff. This full-time role emphasizes the importance of individuality and diversity, fostering a positive work environment where every team member can thrive. You will be responsible for coaching and developing your team, ensuring exceptional guest experiences, and driving restaurant performance. With a strong focus on financial management and team empowerment, this position offers an exciting opportunity to make a significant impact in a vibrant dining atmosphere. Join a company that values personality over perfection and be part of their journey to nourish both body and soul.

Benefits

Bonus scheme – up to £8,000 annual bonus opportunity

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off outside of work

26 weeks full pay for expectant individuals

Recognition as a nationwide legend

Pension schemes

Gym memberships

Long service awards

Qualifications

• Strong financial skills including budgeting and labor management.
• Ability to create an inclusive work culture and empower team members.

Responsibilities

• Motivate the team to exceed guest expectations and maintain high standards.
• Focus on team development from recruitment to ongoing growth.

Skills

Emotional Intelligence

Leadership and Coaching

Financial Management

Problem Solving

Job description

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Client:

wagamama

Location:

cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager |full time

At wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are seeking a general manager to lead our team and uphold our values of personality over perfection — we call it "be you, be wagamama". Join us on our journey to nourish both body and soul.

The role |

As a general manager, you will motivate your team to exceed guest expectations, maintain high standards, and foster a positive work environment. Your focus will be on coaching and developing your team to achieve their best, while driving restaurant performance and delivering excellent results.

If you |

• Prioritize creating an inclusive, positive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Are committed to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service and preparing your team to do the same.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform decisions and pursue continuous improvement.
• Focus on team development, from recruitment to ongoing growth, fostering both personal and professional development.
• Care about creating an environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Are a proactive problem solver, capable of quick decision-making and thinking on your feet.

We’d love to hear from you if you fit this profile.

What’s in it for you |

• Bonus scheme – up to £8,000 annual bonus opportunity
• Access up to 30% of your earnings before payday with wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay and 13 weeks half pay for expectant or adopting individuals
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide "love above the door" legend through our national program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be wagamama

Wagamama is proudly part of the Disability Confident scheme.