General Manager - Healthy Grab & Go

Bite Talent; Dartford; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Bonus opportunities

Career progression

Volunteer days

Daytime hours

Job summary

Bite Talent is seeking a hands-on General Manager for a high-volume Grab & Go concept at Bluewater. You will lead daily operations, ensure top food quality, and deliver outstanding customer experiences.

This role offers daytime hours, a strong bonus structure, clear career progression, and a chance to drive growth for a fast-moving brand. You’ll coach and develop a motivated team while managing costs and standards.

Qualifications

• Experience in high-volume Grab & Go, QSR or food-led hospitality.
• Proven track record in operational excellence.
• Strong people leadership and coaching.
• Hands-on leadership style.
• Ability to manage budgets and costs.

Responsibilities

• Lead the day-to-day operations of the Bluewater site, ensuring smooth and efficient service.
• Maintain the highest standards of food quality and customer service.
• Recruit, train, coach, and develop a motivated and engaged team.
• Monitor and control operational costs and budgets.
• Drive initiatives that enhance staff and customer satisfaction.
• Champion a positive, people-first culture.
• Lead by example and remain hands-on during busy trading periods.
• Drive commercial performance and support the continued growth of the business.

Skills

Operational leadership

Team leadership

Customer service

Budget management

Job description

We are partnering with an innovative Grab & Go food concept that’s rapidly growing and looking for a dynamic General Manager to join their team at Bluewater.

This is a unique opportunity to lead a high-volume operation, shape exceptional customer experiences, and be part of a brand that truly values its people.

This is more than just a managerial role – it’s an opportunity to take your leadership to the next level in a fast-paced, fun, and forward-thinking environment. With daytime hours only, you can enjoy a great work-life balance while being at the heart of a brand that’s ambitious about growth and expansion.

Who We’re Looking For

We are seeking an experienced leader from ahigh-volume Grab & Go, QSR, or food-led hospitality background who thrives in a fast-paced environment.

You will have a proven track record in:

• Operational excellence and efficiency
• Building, coaching, and motivating high-performing teams
• Delivering exceptional customer experiences consistently
• Managing budgets and operational performance
• Leading from the front and being hands-on within the operation

You will be passionate about food, people, and delivering excellence, and will relish the opportunity to make a real impact on a brand with a loyal following.

Key Responsibilities

• Lead the day-to-day operations of the Bluewater site, ensuring smooth and efficient service
• Maintain the highest standards of food quality and customer service
• Recruit, train, coach, and develop a motivated and engaged team
• Monitor and control operational costs and budgets
• Drive initiatives that enhance staff and customer satisfaction
• Champion a positive, people-first culture
• Lead by example and remain hands-on during busy trading periods
• Drive commercial performance and support the continued growth of the business

Why This Role Is Amazing

• Salary up to £44,000 + excellent bonus opportunities
• Clear career progression and personal development pathways
• Volunteer day opportunities to give back to the community
• Daytime hours and excellent work-life balance
• Opportunity to join an ambitious, growing food brand

If you are a hands-on, inspiring leader who loves food, innovation, and creating memorable experiences for both customers and teams, this is your chance to take charge, make an impact, and help shape the next stage of an exciting brand.