General Manager Monday-Friday

Gather + Gather; Greater London; On-site; GBP 48,000 - 65,000; Full time

Benefits offered by this job

Personal Development and TrainingOp

Life assurance scheme

Pension scheme

Holiday allowance

Healthcare Support App with health etc

Eye care

Wellbeing strategy and EAP

Family-friendly support

Regular social events and leader交流

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes

Long service awards

Discount vouchers

Job summary

Gather + Gather in Sunbury on Thames (TW16 7LN) is seeking a General Manager to lead the overall delivery of a large catering contract, overseeing a café, restaurant and three retail outlets with a team of around 70 colleagues. The role will drive client relationships, financial performance and revenue growth while maintaining exceptional food quality and safety standards.

You’ll work with culinary and operational teams to deliver a fresh, relevant offer and maintain a strong on-site presence to

Qualifications

• Proven experience leading large, multi-site catering within a B&I, contract catering site.
• Experience managing large teams and developing senior leadership reports.
• Passionate about food and hospitality with knowledge of current trends and customer expectations.

Responsibilities

• Lead the overall delivery of a £4.5m catering contract, ensuring high standards.
• Manage and support 4 direct reports and a wider team of ~70 colleagues.
• Oversee day-to-day operation of a cafe, restaurant and 3 retail outlets.
• Build and maintain strong client relationships, meeting and exceeding expectations.
• Take ownership of financial performance, budgets and targets.
• Drive sales and identify opportunities to grow revenue across all areas.
• Ensure exceptional food quality, service standards and customer experiences.
• Collaborate with culinary and operational teams to deliver a fresh, relevant food offer.
• Monitor business performance and implement improvements where needed.
• Lead on food safety, health & safety and company standards.

Skills

Leadership

People management

Client relationship building

Job description

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award-winning teams – we are currently recruiting for a General Manager to join our team at a prestigious B&I site.

Shift Pattern: Monday-Friday, 40 hours per week

Location: Sunbury on Thames, TW16 7LN

Salary: £56,152 per annum

Key Responsibilities

• Lead the overall delivery of a £4.5m catering contract, ensuring all areas perform to a high standard.
• Manage and support 4 direct reports and a wider team of approximately 70 colleagues.
• Oversee the day-to-day operation of a café, restaurant and 3 retail outlets.
• Build and maintain strong client relationships, ensuring expectations are consistently met and exceeded.
• Take ownership of financial performance, budgets and achieving agreed targets.
• Drive sales and identify opportunities to grow revenue across all areas of the business.
• Ensure exceptional food quality, service standards and customer experiences throughout the operation.
• Work closely with culinary and operational teams to deliver a fresh, relevant and engaging food offer.
• Monitor business performance and implement improvements where needed.
• Ensure compliance with all food safety, health & safety and company standards.
• Lead operational planning across the contract, ensuring resources are effectively managed and services are delivered seamlessly.
• Maintain a strong on-site presence, supporting teams and ensuring the smooth running of the operation.

Ideal Candidate

• Proven experience leading large, multi-site catering within a B&I, contract catering site.
• Previous experience managing large teams and developing senior leadership reports.
• Passionate about food and hospitality, with a genuine interest in current trends, customer expectations and creating standout food experiences.

What’s in it for you?

Working with G&G has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/3009/44722001/52837010/SU #Gather and Gather

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!