General Manager - Edinburgh | High-Volume Food & Ops

Benugo; City of Edinburgh; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any Benugo site

Monthly location allowance

Competitive rate

Life Assurance

Enhanced parental leave pay

Company sick leave

Company annual leave

Career development opportunities

Employee discounts (Perkbox) & fitness

Job summary

Benugo in Edinburgh is seeking an experienced General Manager to lead daily operations and deliver outstanding food and service standards. You will oversee budget forecasting, staff development, and client relationships across a high-volume site, driving sales growth while maintaining strict health and safety practices.

This role requires strong leadership, excellent communication, and a passion for delivering great guest experiences.

Qualifications

• Proven track record of success in general management and building client relations.
• Experience managing high-volume sites with multi-site awareness is desirable.
• Strong leadership and communication skills with a focus on guest experience.

Responsibilities

• Oversee the operational function of the Edinburgh location and lead the team to deliver consistent high standards.
• Build and maintain client relationships through regular meetings, problem solving and forward planning.
• Ensure customer experience remains at the highest standard front and back of house.
• Continuously drive improvements in sales and service.
• Manage finances including forecasting, cost control and forward planning.
• Support and evaluate team performance through coaching, training and mentoring.
• Maintain high levels of Food Safety and Health & Safety across the site.

Skills

General management

Client relations

High volume operations

Budgeting/Forecasting

Job description

Benugo in Edinburgh is seeking an experienced General Manager to lead daily operations and deliver outstanding food and service standards. You will oversee budget forecasting, staff development, and client relationships across a high-volume site, driving sales growth while maintaining strict health and safety practices.

This role requires strong leadership, excellent communication, and a passion for delivering great guest experiences.