General Manager, Contract Logistics

Jobtailor; Hardingstone; On-site; GBP 40,000 - 65,000; Full time

Job summary

Jobtailor is seeking an Assistant General Manager for a UK-based 3PL operation. The role focuses on strategic financial oversight, site leadership, and customer relationship management within a large, multi-user distribution environment.

You will lead a team, monitor key performance indicators, drive continuous improvement, and ensure compliance with safety and legal standards while developing talent and delivering exceptional service.

Qualifications

• Previous Assistant General Manager experience.
• 3PL experience within large multi-user environment.
• Profit and loss finance management including budget & forecasting.
• Commercial awareness.
• Excellent written and verbal communication skills.
• Good understanding of Warehouse processes and procedures.
• Excellent people management skills.
• Awareness of Warehouse Management Systems.
• Passionate about delivering great customer service.

Responsibilities

• Ensure the site implements effective and efficient management of all operating systems and procedures in line with the Company’s guidelines.
• Ensuring that the performance of the site in the key result areas is monitored and reviewed on an ongoing basis and that remedial action is taken to deal with unsatisfactory results.
• Confirming that all buildings and equipment are maintained to maximise their value and comply with current legal and safety requirements.
• Responsible for the direct relationships with each customer, both operational and financially.
• Plan and promote DSV’s People Plan, to successfully attract the right talent, to allow continuous growth within the team, building capability at all levels, allowing a future growth plan.
• Monitoring, on an ongoing basis, the performance of all direct reports, and undertake regular reviews (appraisals) at all levels, in accordance with the Company’s procedures.
• Ensure the employee engagement concept is known and delivered successfully.
• Ensuring the efficient management of the Site’s financial accounts and the implementation of effective financial control procedures in line with Company guidelines, maintaining effective liaison with the UK Finance Team.
• The control of all overhead budgets for the Site including employment, fleet, and other overhead costs to maximise profitability in line with the Site’s business plans.
• To steer the sites Continuous Improvement program/s with intention to promote both customer and DSV efficiencies.
• To drive new and existing business, in collaboration with Business Development, in line with the company’s strategic objectives and targets.

Skills

Assistant General Manager Experience

3PL Experience

Profit And Loss Management

Warehouse Management Systems Awareness

People Management Skills

Excellent Communication Skills

Job description

• Ensure the site implements effective and efficient management of all operating systems and procedures in line with the Company’s guidelines.
• Ensuring that the performance of the site in the key result areas is monitored and reviewed on an ongoing basis and that remedial action is taken to deal with unsatisfactory results.
• Confirming that all buildings and equipment are maintained to maximise their value and comply with current legal and safety requirements.
• Responsible for the direct relationships with each customer, both operational and financially.
• Plan and promote DSV’s People Plan, to successfully attract the right talent, to allow continuous growth within the team, building capability at all levels, allowing a future growth plan.
• Monitoring, on an ongoing basis, the performance of all direct reports, and undertake regular reviews (appraisals) at all levels, in accordance with the Company’s procedures.
• Ensure the employee engagement concept is known and delivered successfully.
• Ensuring the efficient management of the Site’s financial accounts and the implementation of effective financial control procedures in line with Company guidelines, maintaining effective liaison with the UK Finance Team.
• The control of all overhead budgets for the Site including employment, fleet, and other overhead costs to maximise profitability in line with the Site’s business plans.
• To steer the sites Continuous Improvement program/s with intention to promote both customer and DSV efficiencies.
• To drive new and existing business, in collaboration with Business Development, in line with the company’s strategic objectives and targets.

Requirements

• Previous Assistant General Manager experience
• 3PL experience within large multi-user environment
• Profit and loss finance management including budget & forecasting
• Commercial awareness
• Excellent written and verbal communication skills
• Good understanding of Warehouse processes and procedures
• Excellent people management skills
• Awareness of Warehouse Management Systems
• Passionate about delivering great customer service

Core Competencies

Demonstrates expertise in financial management, including profit and loss oversight, budget control, and forecasting, while effectively managing warehouse operations and enhancing customer service. Proven ability to lead teams, drive continuous improvement initiatives, and ensure compliance with legal and safety standards.

Highest-signal resume keywords

• Assistant General Manager Experience
• 3PL Experience
• Profit And Loss Management
• Warehouse Management Systems Awareness
• People Management Skills

ATS Optimization Keywords

Hard Skills

• Budget Control
• Financial Forecasting
• Warehouse Processes
• Continuous Improvement
• Performance Monitoring

Soft Skills

• Excellent Communication Skills
• Customer Service Orientation
• Team Leadership

Industry Keywords

• 3PL
• Multi-User Environment
• Financial Control Procedures
• Employee Engagement
• Operational Management