General Manager – Container Transport Operations

Seven Used Trucks; Felixstowe; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Company Car

23 days holiday increasing with length

Birthday Day off after probation

Life assurance

Pension

Employee Assistance Programme

Health & wellbeing subscription

On-site parking

Job summary

Seven Logistics is seeking an experienced General Manager for Container Transport Operations to lead a busy planning team and coordinate with the Head of Operations. The role focuses on smooth planning from Felixstowe, London Gateway and Southampton, KPI reporting, and adherence to industry regulations.

The ideal candidate has a proven track record in container transport planning, strong leadership and communication skills, and the ability to manage a busy traffic office while ensuring top-tier

Qualifications

• Minimum of 5 years’ experience leading an operational team in container transport.
• Strong knowledge of container transport operations and KPI tracking.
• Working knowledge of TOPS or equivalent routing/planning software.

Responsibilities

• Coordinate with Head of Operations to plan work across Felixstowe, London Gateway and Southampton.
• Optimize fleet utilization and staff performance through planning and resource management.
• Support KPI reporting and daily statistics to monitor performance and drive improvements.
• Ensure compliance with company policies and industry regulations.
• Travel to other depots as required to support operations.
• Oversee transport operations and maintain service levels.
• Manage driver relationships and coordination with fleet department.

Skills

Truck planning

Team leadership

Deadline driven

Problem solving

Communication

IT skills

UK geography knowledge

Stakeholder management

Tools

TOPS

Job description

Seven Logistics is looking for an experienced General Manager in Container Transport Operations communication, good customer relationship skills and experience of leading a busy planning team in the container transport industry. You will be working with Head of Operations. You should have strong have a wealth of knowledge to help support the day-to-day functions of the traffic office and ensuring our customers receive the best service we can offer.

General Manager – Container Transport Operations

Roles And Responsibilities:

• Working with the Head of Operations to ensure smooth planning of work from Felixstowe, London Gateway and Southampton
• Optimise fleet utilisation and staff performance through effective planning, resource management, and sound operational decision-making
• Support KPI reporting and daily operational statistics to monitor performance, identify trends, and drive continuous improvement
• Ensure full compliance with company policies and industry regulations, supporting planning and ongoing adherence to standards
• Travel to other depot’s may be required on an adhoc basis
• Managing the transport operations
• Overseeing revenue targets and service levels for operational benefits
• Overseeing drivers relationships alongside our fleet department and ensuring communication and relationships are kept up to high levels
• Ensure all current day issues are managed and resolved efficiently
• Oversight of VBS bookings and reducing wasted costs
• Serve as a reliable first point of contact for operational queries via phone, email, or face‑to‑face interactions, delivering practical and confident solutions

Skills And Attributes Required:

• Significant experience of planning trucks
• Ability to work to tight deadlines
• Good people and team building skills
• Ability to multi‑task
• Can do attitude
• Good Team player
• A driven, confident and motivated individual
• Excellent at problem solving
• Good written and verbal communication skills
• Demonstrable IT skills
• A minimum of 5 years’ experience of leading a Operational team in the container transport industry
• A working knowledge of TOPS a strong advantage
• Leverage your strong UK geographical knowledge to keep operations running smoothly and efficiently
• Showcase your organisational skills by prioritising tasks and managing a busy workload with ease
• Demonstrate sharp attention to detail and consistently hit daily deadlines
• Bring your transport expertise to the table, including solid knowledge of the Working Time Directive and EU driver hours regulations
• Communicate with confidence and clarity at every level, building strong relationships across the business
• Ability to maintain a high level of traffic planning under pressure
• Understanding of port and VBS systems
• Knowledge of haulage and container industry
• Good customer facing skills
• Attention to detail and good organisational skills

Benefits:

• Company Car
• Competitive salary based on experience
• 23 days holiday which increases with length of service, up to 25 days
• Birthday Day off after successful completion of probation
• Life assurance
• Pension
• Free 24-hour Employee Assistance Programme
• Free health & wellbeing subscription
• On-site parking

With over 25 years of industry knowledge, dealing with independents and multi-national companies, we have built a vast portfolio.

Cardinal Court, 35-37 St. Peters Street Ipswich, Suffolk, IP1 1XF