General Manager, Cardiff

Marston's PLC; Cardiff; Hybrid; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Bonus schemes

Private medical insurance

Pension & Life Assurance

Rewards platform

Health screening discounts

Long service awards

Gym discounts

24-hour GP helpline

Mortgage advice

On-site accommodation

Training & development

Job summary

Marston’s PLC in Cardiff is seeking a General Manager for a city centre site. You’ll lead the team, oversee all aspects of the pub operation and deliver a great customer experience.

The role offers salary up to £47,500 plus bonus and a generous benefits package including private medical insurance, pension, life assurance, and on-site accommodation.

Join a beloved UK pub group committed to people-first values, with award-winning training and development to help you grow your career and your team.

Qualifications

• Experience leading a hospitality or pub team.
• Proven ability to drive sales and deliver great guest experiences.
• Strong people management and communication skills.

Responsibilities

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for staff and customers.
• Dream big and think differently about increasing sales and growth.
• Celebrate and create buzz by delivering memorable guest experiences.

Skills

Leadership

Team management

Customer focus

Sales orientation

Job description

We're looking for a General Manager for a city centre site in Cardiff. Salary up to £47,500 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Old Arcade and lead the team to success!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• Additional earnings potential through bonus and incentive schemes
• Employer funded Private Medical Insurance
  
• Pension scheme with additional Life Assurance and Group Income Protection cover included
• Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  
• Health Screening Discounts
  
• Long Service Awards
  
• Gym Discounts
  
• 24-hour GP helpline
  
• Mortgage Advice and support
• On-site accommodation
• Award winning training and development

About the pub

[PUB DETAILS]

Management accommodation is available in the form of X

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engagingyour team.
• Be accountablefor running all aspects of your pub.
• Be passionateabout doing the right thing for your staff and your customers.
• Dream big and think differentlyabout new ways to increase sales and growth.
• Celebrateand create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.