general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Cambridge; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a General Manager to lead a vibrant team in a dynamic restaurant environment. In this role, you will inspire your team to deliver exceptional guest experiences while fostering a positive and inclusive culture. Your strong financial acumen will guide strategic decisions, ensuring operational excellence. With a focus on personal and professional growth, you will empower emerging leaders through training and mentorship. Join a forward-thinking company that values individuality and offers a range of enticing perks, including a generous bonus scheme and industry-leading family-friendly policies.

Benefits

Bonus scheme — up to £8,000 annually

Access to earnings before payday with Wagestream

Private medical insurance

Free food on shift

50% off food outside work

26 weeks full pay for expectant parents

Recognition programs

Pension schemes

Gym memberships

Long service awards

Qualifications

• Strong financial acumen, including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire and coach your team to exceed guest expectations.
• Drive restaurant performance and achieve exceptional results.

Skills

Emotional Intelligence

Team Leadership

Financial Acumen

Problem Solving

Guest Experience Management

Job description

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and value personality over perfection — we call it be you, be wagamama. We are looking for a General Manager to join us on our journey to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to reach their potential while driving restaurant performance and achieving exceptional results.

We are looking for someone who:

• Prioritizes cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Is dedicated to delivering excellence in guest experience, ensuring every interaction reflects exceptional service, either through your own efforts or by equipping your team with the necessary skills and mindset.
• Possesses strong financial acumen, including budgeting, inventory management, labour management, and strategic marketing. You analyze data meticulously to drive business decisions and foster continuous improvement.
• Focuses on building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth.
• Cares about creating an inclusive environment where your team feels respected and that they belong, enabling them to flourish in their roles and careers.
• Is a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

We’d love to hear from you if you:

• Require an EU work permit.

What’s in it for you:

• Bonus scheme — up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First access to our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide love above the door legend through our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.