general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their dynamic team. This role involves inspiring and developing team members while ensuring exceptional guest experiences. You will leverage your strong financial acumen to drive performance and foster a positive, inclusive work culture. With a commitment to personal and professional growth, you'll play a key role in shaping the future of the restaurant. Enjoy a range of enticing perks, including a generous bonus scheme, private medical insurance, and free meals on shift. Join this forward-thinking company and make a meaningful impact in a vibrant environment.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday

Private medical insurance

Free food on shift

50% off food outside of work

Family-friendly policy

New menu experiences

Wagamama parties

Recognition program

Pension schemes

Qualifications

• Strong financial acumen including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire and develop the team while driving restaurant performance.
• Ensure exceptional guest experience through effective leadership.

Skills

Emotional Intelligence

Team Leadership

Financial Acumen

Problem Solving

Guest Experience Management

Job description

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Client:

wagamama

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Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager |full time

Three decades of acting differently, we don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants, we are looking for a general manager to join us on our journey to nourish from bowl to soul.

The role |

As a general manager, you’ll inspire your team to go the extra mile for our guests, maintaining high expectations and standards. You will coach and develop your team to excel while driving restaurant performance and delivering excellent results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders is key, as you provide training, coaching, and mentorship.
• Are dedicated to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by enabling your team with the right skills and mindset.
• Have strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to make informed business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, committed to fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and that they belong, allowing them to flourish in their roles and careers.
• Are a forward-thinking problem solver, able to think on your feet and make quick decisions.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift – anything from our menu! Plus 50% outside of work to treat your friends and family
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend – our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.