General Manager, Basingstoke

Marston's PLC; Basingstoke; Hybrid; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Bonus potential

Private Medical Insurance

Pension scheme

Life Assurance

Group Income Protection

Health Screening Discounts

Long Service Awards

Gym Discounts

24-hour GP helpline

Mortgage Advice and support

On-site accommodation

Training and development

Job summary

Marston’s PLC in Basingstoke is seeking a General Manager to lead the Dragonfly Basingstoke pub. You will oversee daily operations, drive sales, manage a team, and deliver an outstanding guest experience.

The role includes on-site accommodation and a generous benefits package, with a bonus scheme on offer. Having a strong background in pub or hospitality management, you will implement local marketing, grow food and wet sales, and lead the team with energy and commercial awareness.

Qualifications

• Experience managing a pub or food-led business.
• Strong leadership and team development abilities.
• Track record of driving sales and guest satisfaction.

Responsibilities

• Lead all aspects of the pub's operation and performance.
• Develop a compelling food offer and marketing initiatives.
• Increase guest frequency through local activity and events.
• Engage the local community with entertainment and promotions.
• Drive high standards and nurture the team.

Skills

People management

Sales leadership

Marketing

Tools

MS Office

Job description

We're looking for a General Manager for a recently invested community pub in Basingstoke. Salary up to £45,000 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels.Now, we’re on the lookout for a great General Manager to take charge at the Dragonfly Basingstokeand lead the team to success!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• Additional earnings potential through bonus and incentive schemes
• Employer funded Private Medical Insurance
• Pension scheme with additional Life Assurance and Group Income Protection cover included
• Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• On-site accommodation
• Award winning training and development

About the pub

Are you a passionate and driven operator looking for a pub with genuine growth potential?

This family-friendly pub, located just outside Basingstoke town centre, has recently benefited from a two-door CAPEX investment and offers a fantastic opportunity for an experienced operator to take the business to the next level.

Currently trading at around £25,000 per week with an approximate 30/70 wet-to-food sales split, the pub attracts a broad customer base including families, local residents and sports enthusiasts. While wet sales continue to grow, there is a real opportunity to rebuild food performance and create a more balanced, profitable business.

We're looking for a strong operator who can drive high standards, develop a compelling food offer, increase guest frequency through local marketing activity, and maximise the pub's entertainment and sports proposition.The successful partner will bring energy, commercial awareness and a clear plan to engage the local community through events, entertainment, sports viewing and targeted promotions. If you have a proven track record of driving sales, developing teams and creating memorable guest experiences, this could be the perfect opportunity for you.

With recent investment complete and plenty of untapped potential remaining, this is an exciting chance to build a thriving community pub at the heart of Basingstoke.

Live In management accommodation is available in the form of 3 bedroom flat.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engagingyour team.
• Be accountablefor running all aspects of your pub.
• Be passionateabout doing the right thing for your staff and your customers.
• Dream big and think differentlyabout new ways to increase sales and growth.
• Celebrateand create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.