General Manager

Marston's PLC; Swansea; On-site; GBP 41,000 - 51,000; Full time

Benefits offered by this job

Bonus

On-site accommodation

Pension plan

Private healthcare

Training & development

Marston’s Cheers Platform

Job summary

Marston’s PLC is seeking a General Manager for The Pump House in Swansea. The role leads a high-volume, food-led pub, with on-site accommodation and a strong focus on delivering great guest experiences while growing sales.

You’ll manage the team, oversee all pub operations, and drive initiatives to enhance performance, guest satisfaction, and profitability within a branded environment.

Qualifications

• Experience leading a branded pub/restaurant operation.
• Ability to drive guest satisfaction and sales in a busy environment.
• Demonstrated leadership and people development skills.

Responsibilities

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for staff and customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Skills

People management

Guest experience

Sales growth

Leadership

Team motivation

Job description

We're looking for a General Manager for a popular food led community pub. Salary up to £46k plus bonus and a generous benefits package.

Croeso!Welcome to Marston’s, the UK’s leading local pub company. Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Pump house, Swanseaand lead the team to success!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• Additional earnings potential through bonus and incentive schemes
• Marston’s Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award winning training and development

About the pub

The Pump House is a fantastic two floor operation pub, set between the sandy beach of Swansea Bay and the vibrant City Centre.Delighting guests with our Community menu, The Pump House boasts modern industrial décor, an amazing open grill area, with over 180 covers inside & external seating for 120 guests.

Located just a few minutes’ walk from the Arena theatre, The Pump House is a high-volume business trading at an average of £25,000 per week, with a 70/30 dry to wet sales mix. This is the perfect opportunity for an experienced General Manager to showcase their knowledge of the local area and track record of delivering exceptional guest experiences & ability to drive sales in a busy branded food environment.

Management accomodation is available in the form of a large 2 bedroom accommodation.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engagingyour team.
• Be accountablefor running all aspects of your pub.
• Be passionateabout doing the right thing for your staff and your customers.
• Dream big and think differentlyabout new ways to increase sales and growth.
• Celebrateand create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.