General Manager – Automotive Leader (EV & Growth)

Lookers Motor Group Limited; Ashford; On-site; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Competitive salary scales

Generous annual leave

Enhanced family leave

Techscheme discounts

Job summary

Ashford Mercedes-Benz is seeking a driven General Manager to lead the dealership operations in Ashford. The role focuses on delivering top customer service, achieving sales and profitability targets, and developing a high-performing management team.

You will oversee resource management, ensure brand standards, and drive employee and customer satisfaction. The position offers a competitive salary with substantial bonus potential and long-term career growth within the Lookers group.

Qualifications

• Experience at General Manager / Head of Business level or Automotive Manager.
• Solid understanding of EV vehicles.
• Strong people management and communication skills.

Responsibilities

• Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams.
• Communicate and maintain customer service standards and measurements in line with the Brand requirements.
• Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated.
• Train and develop department managers in line with organisational requirements.
• Agree objectives & work standards with department managers, reviewing their performance regularly.
• Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration.

Skills

General Manager level experience

People management

Understanding of EV vehicles

Job description

Ashford Mercedes-Benz is seeking a driven General Manager to lead the dealership operations in Ashford. The role focuses on delivering top customer service, achieving sales and profitability targets, and developing a high-performing management team.

You will oversee resource management, ensure brand standards, and drive employee and customer satisfaction. The position offers a competitive salary with substantial bonus potential and long-term career growth within the Lookers group.