General Manager, Armoury Restaurant

Estelle Manor; Witney; On-site; GBP 47,000 - 60,000; Full time

Benefits offered by this job

Exclusive staff rates

Biannual socials

Estelleversary surprises

Cycle to Work scheme

Pension and health cash plan

28 days holiday

Job summary

Estelle Manor in Oxfordshire is seeking an inspiring General Manager to lead our Armoury Restaurant front-of-house team. You will drive day-to-day service, exceed member and guest expectations, and work with the F&B Senior Leadership team to shape the restaurant's vision and strategy.

You will be fully responsible for staff management, equipment purchases and maintenance, and for providing and analyzing sales reports.

Qualifications

• Experience in a fast-paced luxury F&B outlet or restaurant.
• Excellent communication and ability to build relationships with members, guests and colleagues.
• Team-oriented, positive, driven, organized and solution-focused leader.
• Experience managing daily operations, setup, standards and SOPs.
• Proactive with initiative and creative thinking.

Responsibilities

• Lead the front-of-house team and ensure smooth day-to-day service.
• Support F&B Senior Leadership in delivering the restaurant's vision and strategy.
• Manage staff, equipment purchases, and maintenance.
• Analyze sales reports and communicate across levels.
• Foster strong communication across all teams and guests.

Skills

Communication

Team leadership

Relationship building

Operations management

Initiative & creativity

Japanese cuisine experience

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

We are looking for an inspiring General Manager to lead our Armoury (Japanese) front of house restaurant team.

Here’s a bit more detail on what we see you doing in this role:

As the General Manager of our Armoury Restaurant you will provide leadership and management to our front of house team. You will ensure a smooth day to day service, consistently going above and beyond to exceed our members' and guests expectations. You will assist the F&B Senior Leadership team in delivering the vision and strategy for the restaurant. You will also be fully responsible for staff management, equipment purchases and maintenance, providing and analysing sales reports, and ensuring strong communication across all levels.

Who we are looking for?

• Previous experience in a fast paced, luxury F&B outlet or restaurant.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• A team orientated, positive, driven, organised and solution focused leader.
• Experience managing the daily operations, set up, standards, operating procedures.
• Confident in building and fostering team spirit, allowing our colleagues to bring the best of themselves to work.
• Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.

Japanese cuisine experience:

A strong advantage but not essential. Candidates from other premium dining environments will also be considered.

The on target earning potential for this role is £60,277 per annum based on a 45 hour contract - comprising a base salary of £47,277, plus a qualified estimate of £13,000 in gratuities and service charge.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Goes without saying but we will feed you during your shift.
• Cycle to Work scheme.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role.

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