general manager

Wagamama; Swansea; On-site; GBP 43,000 - 53,000; Full time

Benefits offered by this job

£8,000 annual bonus

Private medical insurance

Family-friendly policies

Job summary

Wagamama Swansea is seeking a General Manager to lead the restaurant with energy and empathy. You’ll set the tone, coach the team, and ensure memorable guest experiences during busy service, while safeguarding profitable operations.

Offering a salary of £48,138 per year plus up to £8,000 annual bonus, private medical insurance and a range of family-friendly benefits, this full-time role rewards leadership that motivates people and delivers consistent results.

Qualifications

• Experience leading a restaurant team.
• Proven ability to drive guest satisfaction and service quality.
• Strong financial acumen including P&L management.

Responsibilities

• Create a place where your team feels safe, seen, and proud to show up.
• Turn first-timers into regulars with unforgettable guest experiences.
• Coach, grow and celebrate your team.
• Stay calm under pressure and keep service running smoothly.
• Think with a kaizen mindset and implement small improvements daily.

Skills

Leadership

Guest experience

People development

Kaizen mindset

Resilience

Job description

General Manager | Full Time

at Wagamama Swansea

• Full Time
• £48,138 per year
• Expires on: 2026-10-12

At Wagamama, food is life. We care about where it comes from, how it's made, and the people who make it happen. As general manager, you'll be the beating heart of your restaurant. Your vibe sets the tone. Your energy brings the buzz. Your leadership shapes the culture.

What you'll be doing

• Creating a place where your team feels safe, seen, and proud to show up
• Turning first-timers into regulars with unforgettable guest experiences
• Coaching, growing and celebrating your team
• Staying calm under pressure and keeping everything running smoothly, even when things get spicy
• Thinking with a kaizen mindset, and constantly spotting the little ways we can do things better, then making them happen

You’ll love this role if you...

• Lead with kindness, but know how to make impact
• Believe great food brings people together
• Care just as much about your team as your P&L
• Want to grow a team, not just manage one
• Love the rhythm of a busy service and keep everything upbeat even when it's full-on

Work's in it for you

• A culture that backs your growth, wellbeing and individuality
• Up to £8,000 annual bonus
• £200 a month to spend at Wagamama outside of work
• 50% off for friends + family
• Free meals on shift
• Private medical insurance
• Early access to earned pay with wagesstream
• Industry leading family friendly policies
• 30% off at our group brands (Brunning & Price Pubs, BarBURRITO + more)

In addition to this, we offer benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards.

We're proud to be a disability confident employer. No matter where you're from or who you are, you've got a seat at our bench.