general manager

wagamama ltd; Swansea; On-site; GBP 52,000 - 78,000; Full time

Benefits offered by this job

Up to £8,000 annual bonus

£200 monthly spend at wagamama

50% off for friends & family

Free meals on shift

Private medical insurance

Earned wage access (WagesStream)

Family-friendly policies

Discounts at group brands

Job summary

wagamama is seeking a General Manager for a full-time role in the UK. You will be the beating heart of the restaurant, shaping culture, leading the team, and delivering unforgettable guest experiences.

Lead with kindness, grow your team, and drive a busy service while maintaining upbeat energy. Competitive bonus schemes and a range of benefits are offered to support growth and wellbeing.

Responsibilities

• Creating a place where your team feels safe, seen, and proud to show up
• Turning first-timers into regulars with unforgettable guest experiences
• Coaching, growing and celebrating your team
• Staying calm under pressure and keeping everything running smoothly, even when things get spicy
• Thinking with a kaizen mindset, and constantly spotting the little ways we can do things better, then making them happen

Job description

general manager |full time

at wagamama, food is life. we care about where it comes from, how it’s made, and the people who make it happen. as general manager, you’ll be the beating heart of your restaurant. your vibe sets the tone. your energy brings the buzz. your leadership shapes the culture

what you’ll be doing |

• creating a place where your team feels safe, seen, and proud to show up
• turning first-timers into regulars with unforgettable guest experiences
• coaching, growing and celebrating your team
• staying calm under pressure and keeping everything running smoothly, even when things get spicy
• thinking with a kaizen mindset, and constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• lead with kindness, but know how to make impact
• believe great food brings people together
• care just as much about your team as your p+l
• want to grow a team, not just manage one
• love the rhythm of a busy service + keep everything upbeat even when it’s full-on

wok’s in it for you |

• a culture that backs your growth, wellbeing and individuality
• up to £8,000 annual bonus
• £200 a month to spend at wagamama outside of work
• 50% off for friends + family
• free meals on shift
• private medical insurance
• early access to earned pay with wagesstream
• industry leading family friendly policies
• 30% off at our group brands (brunning & price pubs, barburrito + more)

in addition to this, we offer benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

feed yourself, feed others

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench