General Manager

Hickory's Smokehouse; Sunderland; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading BBQ restaurant group is seeking a General Manager to oversee operations in Sunderland. You will lead a team of over 100, focus on enhancing guest experiences, and drive operational success. This role offers a generous salary of up to £51,000 including bonuses and training opportunities through the award-winning training academy. Candidates should have significant operational management experience. Great perks include BBQ meals on shift and a work-life balance pledge.

Benefits

Generous salary package up to £51,000 including bonuses

Excellent training & progression opportunities

Free smokin’ BBQ on shift

Birthday reward meal for you & friends

Wellbeing support & wellness programme access

Paid occasions days off

Team Player card with discounts

Qualifications

• Significant operational management experience is essential.

Responsibilities

• Oversee depot operations and drive performance.
• Inspire and motivate a team focused on guest experience.
• Identify business development opportunities.

Job description

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Join us as a General Manager. The role offers a generous package up to £51,000 per year, including a Tip Jar and uncapped bonus. Responsibilities include inspiring and motivating a team with a focus on guest experience, upholding culture and values, and leading a team of over 100 to deliver authentic, fresh‑food‑based BBQ. The company offers training and progression opportunities through the award‑winning Hickory's Training Academy.

• A generous General Manager package of up to £51,000 per year including Tip Jar plus uncapped bonus.
• Excellent training & progression opportunities via the award‑winning Hickory's Training Academy.
• Qualification opportunities while working (up to A‑Level & Degree level equivalent).
• Birthday reward meal on us for you & your friends – every year.
• Free smokin’ BBQ on shift – team food & drinks menu.
• Christmas Day off work – every year.
• Moments that matter – Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory's (rising to 50% for loyal service).
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities.
• Wellbeing support & 24‑hour access to our wellness programme.
• Our pledge to a work‑life balance – monitoring & managing through our Red Zone.
• A packed team social & engagement calendar & annual team party.
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids.
• Up to £1,000 for you through the refer‑a‑friend scheme.

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