General Manager

Frasers Group; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the fitness industry is seeking a full-time Fitness Manager in Stoke-on-Trent. This role involves leading sales and operational processes, managing a team, and ensuring high standards while promoting a culture of health and fitness. Exceptional benefits include a discount across company brands, a bonus scheme, and training opportunities to support your development.

Benefits

20% discount across all Frasers Group facias

Frasers 1000 bonus scheme

Free Gym membership

Monthly Frasers Group Champion – winners receive double their salary for the month

Training and development with recognised qualifications

Qualifications

• Over 1 year of management experience in the fitness industry.
• Passion for health, fitness, and wellness.
• Strong leadership qualities.

Responsibilities

• Lead team in sales and operational processes.
• Drive revenue from membership and product sales.
• Recruit, monitor, train, and onboard new team members.

Skills

Leadership

Interpersonal Skills

Adaptability

Problem Solving

Education

Level 2 qualification in fitness

Job description

This is a full-time position responsible for the day-to-day running of the business. The role involves leading the team in all sales and operational processes, with a keen eye for detail and the ability to OWN IT. The position is accountable for various KPIs and includes recruitment, nurturing, and development of an elevated team capable of achieving targets consistently.

The Benefits

Elevation is a core value, complemented by great company benefits, including:

• 20% discount across all Frasers Group facias
• Frasers 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion – winners receive double their salary for the month
• Reward and recognition through our Everlast Gyms monthly champions
• Training and development with recognised, funded qualifications, including Level 3 & 5 in management & leadership
• Product training and opportunities to deliver personal and group training sessions

Job Responsibilities

• Represent Everlast Gyms as a fitness ambassador
• Demonstrate our elevated ways of working consistently
• Drive revenue from membership sales, product sales, and overall gym profitability
• Manage controllable costs such as stock and cleaning supplies to prevent wastage
• Lead by example on reception and gym floor to enhance member experience
• Ensure processes like FUNDAMENTALS, ASCEND & MOVE are followed and delivered to high standards
• Promote national initiatives like #WorkoutWednesday & #WeCommunicate
• Recruit, monitor, train, and onboard new team members
• Complete operational processes regularly and to high standards
• Provide honest, constructive feedback to support team development
• React resiliently and adaptively to challenges, finding solutions
• Manage policies including Health & Safety and pool plant operations
• Maintain high standards of cleanliness and presentation at all times

Qualifications

Must have:

• Passion for health, fitness, and wellness
• Level 2 qualification in fitness (desirable)
• Over 1 year of management experience in the fitness industry
• Strong leadership qualities
• Adaptability in communication and management styles
• Positive, solutions-oriented mindset
• Exceptional interpersonal skills and a member champion mentality
• Driven, ambitious, eager to learn and develop
• Flexibility in working hours, including weekends and Bank Holidays

Additional Information

Visit our LinkedIn page to learn more about our brand. An opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To thrive, you must live and breathe our principles:

• Think without limits
• Own it and back yourself
• Be relevant to our people, partners, and the planet