General Manager

JR United Kingdom; Stoke-on-Trent; On-site; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a General Manager to lead operations at their Stoke-on-Trent site. This role involves strategic oversight of financials, people management, and operational processes to ensure efficient logistics services. The ideal candidate will have a proven background in managing multi-user sites and transportation operations, with a focus on continuous improvement and compliance. Join a dynamic team and contribute to enhancing service levels while ensuring operational efficiency in a competitive environment.

Benefits

Company Pension

Discount Platform

Qualifications

• Proven track record in managing logistics operations effectively.
• Strong background in transportation and warehouse systems.

Responsibilities

• Oversee financials and site performance for operational excellence.
• Implement continuous improvement programs to enhance service levels.

Skills

Management of multi-user site

Transportation operations

Warehouse management systems

Change management

Influencing skills

Negotiation skills

Job description

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This business provides a tailored logistics service worldwide, including air, ocean, and road.

Role: General Manager

The General Manager will provide strategic leadership on site to achieve operational excellence across all aspects of our people, financials, operations, and processes. The goal is to enable an efficient and cost-effective service from the Stoke site.

Key Responsibilities:

1. Full financial responsibility for the site.
2. Manage all site performance to ensure effective and efficient operations.
3. Promote and implement continuous improvement programs to maintain a competitive service level.
4. Liaise with central functions such as HR, Finance, European Operations, and Transport to coordinate operational activities and achieve KPIs and targets.
5. Collaborate with the Head of UK Transport on fleet renewals.
6. Ensure services are provided within budget; develop and implement action plans to improve operational efficiencies.
7. Maintain and enhance service levels for the European Operations team.
8. Partner with peers and key contacts across departments to ensure smooth merchandise flow and resolve issues hindering target achievement.
9. Ensure compliance with Health & Safety legislation and standards.
10. Meet all legal, insurance, and risk management requirements; ensure proper equipment maintenance.
11. Participate in operational meetings and provide managers with accurate, relevant information for effective decision-making.

Required Experience & Skills:

• Proven track record managing a multi-user site with fulfillment, cross-dock, and transportation operations.
• Experience and knowledge of managing transportation operations.
• Familiarity with modern warehouse management systems.
• Ability to promote and manage change effectively.
• Strong influencing and negotiation skills.

What’s in it for you?

• Company Pension
• Discount Platform

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