General Manager

Beefeater; Rainham, Gillingham, Guildford, Colchester, West Bromwich; On-site; GBP 40,000 - 50,000; Full time

Job summary

An innovative business is seeking a General Manager to lead a dynamic team at a bustling venue. This role offers the opportunity to drive exceptional guest experiences while maximizing revenue and managing costs. You'll be at the forefront of creating memorable moments for both guests and staff, ensuring high performance and adherence to health and safety standards. If you're passionate about leadership in a fast-paced environment and eager to make a significant impact, this position is perfect for you. Join a market-leading company committed to diversity and inclusion, where your skills and enthusiasm will thrive.

Benefits

Competitive salary

Bonus potential

Comprehensive induction training

Discounts on services

Qualifications

• Experience in a high-volume, guest-facing leadership role.
• Ability to inspire and develop team members.

Responsibilities

• Recruiting and onboarding new team members.
• Maximising revenue through sales analysis and forecasting.
• Maintaining high guest satisfaction metrics.

Skills

Leadership

Sales Analysis

Team Development

Cost Management

Guest Satisfaction

Job description

General Manager - Manor Farm - Beefeater - Gillingham

Offering a competitive salary of up to £49,500, excellent benefits including discounts and the opportunity to earn a bonus of 50% of annual salary, along with comprehensive induction training.

Reporting to the Regional Operations Manager, the General Manager plays a crucial role in the success of the business by leading a team and delivering exceptional service to guests.

The key responsibilities include:

1. Recruiting, onboarding, and inducting new team members.
2. Inspiring, developing, and leading management and staff to ensure high retention.
3. Maximising revenue through sales analysis and forecasting.
4. Managing controllable costs and site P&L.
5. Supporting the Regional Operations Manager in achieving long-term business objectives.
6. Driving high performance through regular coaching and feedback.
7. Maintaining attention to detail in a fast-paced, high-volume environment.
8. Promoting the brand's values and ensuring team knowledge and confidence.
9. Ensuring health and safety standards are met.
10. Focusing on high guest satisfaction metrics.

You will be equipped with tools to manage labour and costs effectively, and expected to proactively drive sales and utilise guest feedback to maximise opportunities. As an innovative business, you'll champion change and lead its implementation.

Ideally, you will have experience in a high-volume, guest-facing leadership role within a branded operation.

If you are eager to join a dynamic management team, develop your career in a market-leading company, and possess the skills, personality, and passion to create memorable moments for teams and guests, we encourage you to apply.

We are committed to diversity and inclusion, welcoming applications from all backgrounds, including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community. We support workplace adjustments, part-time, and flexible working arrangements where possible.