General Manager

KidStrong; Plymouth; On-site; USD 45,000 - 55,000; Full time

Job summary

A leading child development center in Plymouth seeks a General Manager to foster a culture of learning and development. The role involves managing operations, leading staff, and ensuring exceptional experiences for families and children. The ideal candidate will have coaching experience and strong leadership skills, with a passion for child development. Compensation ranges from $45,000 to $55,000 per year, with various benefits including performance bonuses and training opportunities.

Benefits

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Advancement opportunities

Paid time off

Training & development

Qualifications

• Experience with children aged 15 months to 11 years is essential.
• Management experience required.
• Comfortable communicating with parents.

Responsibilities

• Manage daily operations and maintain excellent customer service.
• Oversee sales initiatives and lead staff meetings.
• Deliver curriculum focused on child development.

Skills

Coaching

Communication

Leadership

Teamwork

Adaptability

Education

Coach Certification

CPR Certification

Tools

Google

Microsoft

ZenPlanner

LearnUpon

Job description

Join to apply for the General Manager role at KidStrong.

Reports To: Area Developer

KidStrong General Managers are the leaders of the center – responsible for fostering a culture of learning and development for coaches and families. They are talented, welcoming, and engaging leaders focused on setting goals and providing an exceptional experience for kids, families, and team members. The main objectives are to develop and train coaching staff, build relationships with members, and achieve business results such as sales and member retention.

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Advancement opportunities
• Paid time off
• Training & development

Job Title: KidStrong General Manager
Center: KidStrong Plymouth
Reports To: Area Developer

Responsibilities
CENTER OPERATIONS

• Understand KPIs and financials to make informed decisions.
• Build relationships with families and ensure excellent customer service.
• Oversee center initiatives like maintenance, training, branding.
• Manage daily cleaning, maintenance, and delegate tasks.
• Handle employee issues and documentation.
• Typical schedule includes 4 weekday and 1 weekend shifts.
• Set coach schedules and promote center events.

SALES

• Manage leads and conduct call drives using CRM.
• Responsible for sales and delegating sales responsibilities.
• Finalize online sign-up bookings.
• Attend local events to increase brand awareness and generate leads.

LEADERSHIP

• Foster coaching culture and assess staff performance.
• Recruit, onboard, train, and evaluate coaching staff.
• Ensure compliance with policies and law.
• Lead staff meetings and communicate professionally.

COACHING

• Deliver curriculum focused on Brain, Physical, and Character development for ages up to 11.
• Create positive interactions and understand the curriculum’s “why”.
• Use app to record data and manage equipment.
• Work in physically intensive environments, covering distances and lifting equipment up to 25 pounds.
• Lead monthly staff meetings and coach 3-5 hours weekly.

Skills/Qualifications

• Experience with coaching or working with children aged 15 months to 11 years; passion for children essential.
• Achieve Coach Certification and complete required training.
• Comfortable communicating with parents.
• Management experience required.
• Proficient with Google, Microsoft, and other platforms; experience with systems like ZenPlanner, LearnUpon, etc. preferred.
• Knowledge of physiology and exercise techniques.
• CPR certification required.

Sphere of Interaction
Supervises AGM, Lead Coach, and coaches; works closely with team members and families, as well as leadership and HQ.

Core Competencies
High standards, leadership, example setting, passion, command presence, teaching, professionalism, performance, mentorship, planning, communication, teamwork, coachability, adaptability.

Compensation: $45,000 - $55,000/year.

KidStrong is a child development center focusing on brain, physical, and character growth for children up to 11. Offers a science-based curriculum taught by professionals.

Our People: seek great colleagues, growth, and impact.

Note: This franchise is independently owned; applications go directly to the franchisee. All inquiries should be made to the franchise location.