General Manager

Young's; Norwich; On-site; GBP 30,000 - 60,000; Full time

Job summary

A leading pub company in the UK is looking for an experienced General Manager to lead their team in a vibrant, food-focused pub. With autonomy to create your menu and drive business success, this role is perfect for someone with an entrepreneurial spirit and passion for hospitality. You will enjoy a supportive environment that fosters team development and a commitment to exceptional customer service, all within a vibrant community setting.

Benefits

Huge annual bonus potential - up to 100% of salary

Private Health Insurance

Enhanced Company Pension Scheme

Life Assurance Scheme

20% discount in all Young's pubs and hotels

Access to Share Save Scheme

Career Pathway and Training Development Courses

Qualifications

• Proven experience as a General Manager in hospitality.
• Passion for exceptional customer service.
• Ability to recruit and develop team members.
• Creative with a proactive approach to driving success.

Responsibilities

• Manage the overall operations of the pub with autonomy.
• Create menus and develop recipes from scratch.
• Lead the team and ensure exceptional customer experiences.
• Drive sales through innovative events and strategies.

Skills

Entrepreneurial spirit

Customer service

Team management

Creativity

Job description

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We're always on the lookout for experienced General Managers to run our premium, fresh-food businesses. If that sounds like you and you are based in Norfolk, we'd love to have a look at your CV and potentially even have a chat with a view to joining us within the next 12 months.

You are in charge of your own business - that means that working alongside your head chef and operations manager, you decide what goes on your menu – and have the freedom to write those recipes from scratch, as well as deciding what sales driving events you do which fit the vision and business plan of your pub.

It’s all about the communities of each business – whether that's a village pub, a suburban community family pub, a food-destination businesses or a palace of pints for after work drinkers - and people are at the heart of what we do. If you have an entrepreneurial streak and want to work for a pub company that allows you freedom within a framework then apply now!

What We Offer Our General
Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and hotels
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a
General Manager:

We are looking for a creative &
entrepreneurial General Manager to join and lead our team in our stylish, food
focused pub. As the successful General Manager, you will embrace the autonomy
given to run your business and offer unique ideas to drive your team to
success. You will have a genuine passion for exceptional customer service and a
pro-active approach to team management. You will recruit & develop your
team to ensure they have the
knowledge needed to delight our customers.
You
will also be someone who is committed to their career in hospitality and we can
offer ongoing development to
support you as you grow and succeed with us.

Thanks for your interest in working with Youngs. If you’d
like to be part of our team, then apply now!

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Created on 25/06/2025 by TN United Kingdom