General Manager

Cosy Club; North East; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a vibrant and dynamic team as a General Manager at a forward-thinking hospitality venue. This role offers a unique opportunity to lead a passionate team and create memorable experiences for guests. With a focus on work-life balance, competitive salary, and generous bonus potential, you'll thrive in an environment that values your contributions. Enjoy perks like unlimited staff discounts, shared tips, and a commitment to your professional development. If you’re charming, confident, and ready to roll up your sleeves to ensure exceptional service, this is the perfect opportunity for you to shine in the hospitality industry.

Benefits

Overtime pay

Annual bonus potential

Work-life balance

Shared tips

Staff discount

Wagestream

Meal on shift

Enhanced maternity/paternity benefit

Development and progression opportunities

Staff party invitation

Qualifications

• Proven experience in a managerial role within the hospitality sector.
• Ability to lead and motivate a team to deliver exceptional service.

Responsibilities

• Oversee daily operations and ensure high standards of service.
• Lead by example, maintaining a warm and welcoming atmosphere.

Skills

Leadership

Customer Service

Team Management

Adaptability

Job description

At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party. From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our General Managers, you'll get a competitive salary plus a bonus scheme that pays out regularly, alongside:

• Overtime pay: If you work over your contracted hours, you'll get paid at your normal hourly rate, no pre-approval required.
• Up to £5k annual bonus potential in addition to the base salary advertised.
• A commitment to prioritise your work-life balance and respect for your time off.
• Tips shared equally across the team, based on hours worked.
• Two days off a week and one weekend off every six weeks.
• Unlimited 50% off staff discount across Cosy Club and Lounge.
• Power over your pay with Wagestream.
• A meal on shift... no matter the length.
• Enhanced maternity/paternity benefit (according to length of service).
• Focus on your development and progression with a clear understanding of how you can achieve this.
• An invitation to the most talked-about staff party in hospitality - Loungefest!

Most importantly, we will ensure you are made to feel welcome at Cosy Club.

As our General Manager, we look to you for accountability. Instead of being confined to an office, you will play an active and passionate role in setting the scene for our guests across the whole site.

To join us, you need to be charming. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Leading from the front, you'll be adaptable, complementing and trusting your team to get things done, but never hesitating to roll up your own sleeves. That's the secret to exceptional service - we never let our standards slip.

Above all, you know the importance of a warm welcome and why it needs no explanation; offering our guests exceptional and genuine service is all part of the escapism.

Interested?

Apply today and be part of our growing business!

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.