General Manager

Iconic Hotels & Resorts; New Milton; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Performance-related bonus

Comprehensive benefits package

Career development opportunities

Supportive leadership team

Job summary

Iconic Hotels & Resorts seeks an exceptional General Manager to lead a prestigious five-star country house hotel, renowned for outstanding hospitality and unforgettable guest experiences. You will set the standard for excellence, inspire teams, and drive commercial performance while upholding the group's heritage and vision.

You will develop future leaders, balance guest-centric service with commercial success, and ensure the property remains a leading luxury destination in the UK.

Qualifications

• Proven experience as a General Manager within a luxury five-star hotel, resort or country house environment.
• Strong track record of delivering commercial and operational results.
• Outstanding leadership skills to coach and develop high-performing teams.
• Passion for identifying talent and nurturing future leaders.
• Deep understanding of luxury hospitality and discerning guest expectations.

Responsibilities

• Set the standard for excellence and lead the hotel's performance and reputation.
• Drive commercial performance with the senior leadership team.
• Inspire and coach teams to deliver memorable guest experiences.
• Develop future leaders and sustain a world-class luxury destination.
• Collaborate with leadership to shape strategy and guest satisfaction.

Skills

Leadership

Hospitality excellence

Luxury hotel experience

Team development

Job description

We are seeking an exceptional General Manager to lead a prestigious five-star country house hotel, renowned for outstanding hospitality, exceptional dining, beautiful surroundings and unforgettable guest experiences.

This role requires an accomplished hotel professional with a proven track record of success as a General Manager. Someone who understands how to balance commercial success with exceptional hospitality, inspire high-performing teams and create a culture where people and service thrive.

The Role

As General Manager, you will have overall responsibility for the performance, reputation and strategic direction of the hotel. As a visible and engaging leader, you will set the standard for excellence, inspire your team to deliver memorable experiences and ensure the hotel continues to be recognised as one of the country's leading luxury destinations.

Working closely with the senior leadership team, you will drive commercial performance, develop future leaders and build on creating an outstanding reputation.

About You

You will bring:

• Proven experience as a General Manager within a luxury five-star hotel, resort or country house environment.
• A strong track record of delivering exceptional commercial and operational results.
• Outstanding leadership skills with the ability to inspire, coach and develop high-performing teams.
• A genuine passion for identifying talent and helping future leaders reach their potential.
• A deep understanding of luxury hospitality and the expectations of discerning guests.
• A visible, authentic leadership style and an unwavering commitment to excellence.

Why Join Us?

This is an opportunity to lead an exceptional hotel with a proud heritage, ambitious plans and a team committed to delivering remarkable experiences.

We are looking for a General Manager who will build on that success, develop outstanding people, delight guests and help shape the future of an already celebrated luxury destination.

What We Offer

• Competitive salary and performance-related bonus.
• Comprehensive benefits package.
• Career development opportunities within a prestigious luxury hospitality group.
• A supportive and collaborative leadership team.
• The opportunity to make a significant impact within one of the UK's leading luxury hotels

If you are an accomplished luxury hotel General Manager with the experience, presence and passion to lead at the highest level, we would be delighted to hear from you.