General Manager

greene king; New Forest; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a General Manager to lead a team and enhance customer experiences. This role involves collaboration, recruitment, and maintaining high standards within a dynamic environment. The ideal candidate will have a strong background in management and a commitment to success.

Benefits

Competitive salary

Pension contribution

Training and development

33% discount on food and drinks

50% discount at Greene King Inns

Employee assistance program

Retail discounts

Wagestream access

Refer a friend bonus

Qualifications

• Previous success at the General Manager level is desirable.
• Experience in hospitality, retail, or fast-paced environments.

Responsibilities

• Collaborate with the business development manager to grow pub sales.
• Recruit and develop your team to ensure customer delight.
• Champion brand standards and ensure safety at all times.

Skills

Communication

Leadership

Attention to detail

Business savvy

Education

Personal license

Job description

As General Manager, you’ll have the freedom to succeed in building a business to be proud of, while developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example to ensure our customers and teams have a great experience.

Company Description

We’re called Venture Hotels for a reason: We’re pioneers! As Greene King’s ventures arm, we thrive on originality and see every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, and benefits such as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we offer training and development at all levels.
• Discount of 33% for you and 15% for your loved ones on all our brands – enjoy your favorite food and drinks at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels – enjoy a weekend away without breaking the bank.
• Refer a friend – earn up to £1,500 when they are placed in a role through your referral.
• Wagestream – access your wages before payday for life's surprises.
• Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more…

Qualifications

What you'll do as a General Manager...

• Collaborate with your business development manager and management team to grow pub sales.
• Lead by example and bring our brand to life through your team to deliver exceptional customer experiences.
• Recruit and develop your team to ensure they have the knowledge to delight our customers.
• Champion brand standards and ensure customer and team safety at all times.
• Be aware that success in this role requires you to already have or be able to acquire a personal license.

What you'll bring...

• High standards and attention to detail in all aspects of running a successful pub.
• Excellent communication and leadership skills, with a talent for working with people.
• Business savvy, with a keen eye for P&L control.
• A commitment to individuality, caring for others, your pub, and the environment.
• Previous success at the General Manager level is desirable, with experience in hospitality, retail, or other fast-paced environments; a positive attitude and outlook are essential!
• Keen to learn and motivated by success.