General Manager

The Restaurant Hub - Heaton Park; Manchester; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Performance-Based Bonuses

Generous Discounts: 50% off at all our

Exclusive Perks: Access to discounts

Financial & Wellbeing Support: Free/m

Career Growth: Explore endless oppor

Flexible Working: We understand the n

Job summary

The Restaurant Hub - Heaton Park, part of the Boparan Restaurant Group, is seeking a General Manager to own day-to-day restaurant operations from front-of-house to kitchen.

Lead a customer-focused team, develop SMART plans to drive sales, ensure food safety and compliance, and build local community presence across BRG brands.

Qualifications

• Proven leadership in restaurant operations.
• Experience managing front-of-house and kitchen teams.
• Strong knowledge of food safety and health regulations.
• Track record of driving sales and guest satisfaction.

Responsibilities

• Lead day-to-day restaurant operations with focus on service standards.
• Develop and implement SMART plans to boost sales and performance.
• Train, supervise, and motivate the team to deliver excellence.
• Recruit and build a high-performing team.
• Maintain high standards of food safety, quality, and compliance.
• Engage with the local community to grow brand presence.
• Ensure consistency of dishes and exceptional guest experiences.
• Ensure adherence to all health, safety, and legal regulations.

Skills

Leadership

Training

People management

Strategic thinking

Customer service

Job description

Join Our Team and Lead the Future of Dining!

At Our Restaurant Hub, we’re revolutionising the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine a place where you can enjoy Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just creating meals; we’re crafting memorable experiences for every customer.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering an amazing guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest - Acting with integrity in everything we do.
• Hardworking - Giving our best, every day.
• Hungry - Always striving for growth and excellence.
• Heart - Caring deeply about our people, our guests, and our communities.

Why This Role Is Special:

As a General Manager, you’ll have full ownership of our restaurant operations—from the bustling front-of-house to the precise execution in the kitchen. You’ll lead with a business owner’s mindset, creating a vibrant, customer-focused environment that keeps guests coming back. Your passion and professionalism will inspire your team to achieve great things, driving brand loyalty and business success.

Your Key Responsibilities:

• Drive Excellence: Lead all day-to-day operations, ensuring top-tier service and standards.
• Strategic Leadership: Develop and implement SMART business plans that boost sales and performance.
• Empower Your Team: Provide ongoing training, supervision, and motivation, ensuring every team member excels.
• Team Building: Identify talent, develop succession plans, and recruit the best to achieve business goals.
• Ensure Quality: Maintain high standards in food safety, customer service, and team management.
• Community Engagement: Collaborate on local marketing initiatives to grow our brand’s presence.
• Deliver Delight: Ensure every dish meets our exacting standards of quality and consistency.
• Compliance Champion: Adhere to all health, safety, and legal regulations with precision.

What We Offer:

• Performance-Based Bonuses: Rewarding your hard work and results.
• Generous Discounts: 50% off at all our brands for you and 5 friends - plus more!
• Exclusive Perks: Access to discounts from over 1,000 retailers and restaurants via our BRG Spark App.
• Financial & Wellbeing Support: Free mortgage advice, advanced pay access, and healthcare benefits.
• Career Growth: Explore endless opportunities across our diverse group of brands.
• Flexible Working: We understand the need for balance and offer flexible working opportunities.

Our Heaton Park Restaurant Hub has a wide variety of options available from burgers to fish and chips to toasties.

Pop in and try Ed’s Breakfast to start your day off right or Slim Chicken’s delicious tenders. If you need your burger fix we have GBK as well as Harry Ramsden’s world famous fish and chips. Caffe Carluccio’s offers you a delicious selection of cakes and pastries to go with your authentic Italian coffee.