General Manager

TN United Kingdom; Ludlow; On-site; GBP 39,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team at a beautifully restored pub and restaurant. This role offers an exciting opportunity to deliver exceptional customer service and develop a passionate team in a vibrant environment. With a Mediterranean-inspired menu and a commitment to sustainable ingredients, you will play a key role in creating memorable dining experiences. The company values its employees, offering competitive pay, flexible shifts, and unique perks such as a share of tips and access to an award-winning training program. If you are ready to make a difference in a thriving community, this opportunity is for you.

Benefits

Free meal whilst on shift

Flexible shift patterns

Enhanced holiday

Up to 50% off meals off duty

33% off hotel accommodation

Award-winning training program

Wage streaming service

Salary Extras Portal

Service Awards

Birthday Gift

Qualifications

• Passionate about food and drink with excellent customer service skills.
• Strong management experience in a service environment.

Responsibilities

• Lead and develop your team, coaching them to excel.
• Build strong relationships with the local community.

Skills

Management Skills

Customer Service

Leadership Skills

Organizational Skills

Multitasking

Job description

We are looking for a General Manager to join us at The George in Ludlow.

What’s in it for you

• Up to £39,000* per annum plus a share of cash and card tips and a competitive Bonus package (paid quarterly)
• Free meal whilst on shift
• Flexible shift patterns available and enhanced holiday
• Up to 50% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation
• Access to award-winning training program, and a personalised development plan
• Wage streaming service allowing access to your pay when it suits you
• Salary Extras Portal - Access to Cycle2Work scheme and discounts at brands such as Asda, Aldi, B&Q, H&M, Clarks & Tesco
• Service Awards
• A Birthday Gift
• An invitation to Oakfest, our annual company festival
• Refer a friend and Chef recruitment incentives of up to £1000

About The George

The Oakman Group has restored the old Pizza Express site in Ludlow to its former glory as a beautiful pub and restaurant.

The George serves a seasonal, Mediterranean-inspired menu with specials crafted by a team of chefs based on sustainable, quality ingredients. Our meat and poultry come from British farms, eggs are free-range, and fish is responsibly sourced from MSC-approved suppliers.

About The Oakman Group

Recognised as a leading employer, we are proud to be listed in the Sunday Times Best Places to Work.

We believe that success is driven by our people, and we invest in our employees through:

• Our award-winning online training academy offering education on demand
• Supplier collaborations for hands-on experience and craft visits
• Access to apprenticeship opportunities and development programmes

We value our people and aim to recognize their contributions with competitive pay and benefits. We ask only that you give your best and uphold our core values.

About You

• You are passionate about great food, drink, and delivering excellent customer service
• You are ready to lead and develop your team, coaching them to excel
• You possess strong management and leadership skills
• You have management experience in a service environment
• You are organized and capable of multitasking
• You are eager to build strong relationships with the local community