General Manager

Wolves of Tokyo; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Wolves of Tokyo seeks a dynamic General Manager to lead their premium Japanese restaurant and cocktail bar in London. Ideal candidates will have a passion for delivering an elevated dining experience and a proven track record in management. This critical role involves overseeing daily operations, driving financial success, and leading a dedicated team in a vibrant, immersive atmosphere that blends culture with modern dining.

Benefits

Dental, Optical, and Health insurance

Free Therapy through Self Space

Career development opportunities

Annual bonus capacity

Company awards and events

Sickness & Compassionate Pay

Incentive trips

50% discount for food and drink

Additional holiday after 2 years service

Qualifications

• Proven leadership with at least 2 years' experience as General Manager in a premium venue.
• Strong business acumen, managing financials, and compliance.
• Passionate about team growth and inclusivity.

Responsibilities

• Drive operational and commercial excellence while leading a passionate team.
• Take full ownership of financials, people, and guest experience.
• Ensure outstanding service standards and maintain compliance with legal requirements.

Skills

Leadership

Communication

Financial Management

Customer Service

Team Development

Job description

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Incipio curates
beautiful spaces with vibrant atmospheres for great times.

Lead the Pack at our new premium opening!

We are seeking an outstanding General Manager with a love for elevated
dining experiences in stunning surroundings who loves catering for a range of
guests from destination
diners, business lunches and large groups looking for a party.

A vibrant, buzzing Japanese restaurant and rooftop cocktail bar, this
dynamic venue channels the electric energy of Tokyo after dark. Inspired by the
moody allure of Japanese Noir cinema, it blends shadowy intrigue with neon-lit
vibrancy, offering a fresh and modern take on Japanese cuisine and culture in
West London. The menu reimagines classic dishes with bold flavours and
innovative techniques, while expertly crafted cocktails pay homage to Japan’s
drinking culture. Whether indulging in exquisite sashimi or sipping highballs
under the city skyline, guests are immersed in an atmosphere where tradition
meets the avant-garde, and every night feels cinematic.

Split across two stunning floors, with an exquisite Private Dining Room
offering breathtaking views over West London, Wolves of Tokyo is a world of
dynamic, immersive experiences. We are searching for an inspiring leader to
embody this vibrant brand, guiding their team on an unforgettable journey while
crafting a service that is as thrilling as it is refined—elevated,
electrifying, and endlessly engaging.

The Role:

As General Manager, you’ll be at the forefront of our success, driving
operational and commercial excellence,
leading a passionate team, and ensuring every guest leaves with a story to
tell.

Our General
Managers are pro-active, engaging and accountable leaders in their businesses.
Taking full ownership for the daily running and forward planning of their
venues, people and P&L’s.

They bring
imagination, joy and a boundless passion for incredible people, outstanding
hospitality and commerciality in every aspect of their business.

We Expect You To:

Lead a large
team in a fast-paced, premium venue, ensuring smooth and structured operations.

Take full
ownership – financials, people, compliance, and guest experience are yours to
drive.

Be disruptive –
challenge the norm, ask questions, and push boundaries.

Develop and
empower your management team to lead with structure, confidence, and
independence.

Obsess over
service standards – delivering nothing short of excellence.

Coach, mentor,
and inspire – with a big heart and a focus on people development.

Be commercially
courageous – making calculated decisions that drive success.

Ensure safety –
of your guests, your team, and your venue at all times.

Maintain
compliance – actively promote completion of online training, daily/ weekly
checks and best practices.

Adapt and evolve
– embrace challenges and thrive in a changing environment.

Communicate with
impact – clearly, effectively, and with intention. Always taking the time to
review and follow up.

Who You’ll Be:

A Proven leader with at least 2 years’ experience as a General Manager
in a food led, fast paced, premium venue.

Someone with strong business acumen – confident in managing financials,
budgets, and targets.

Experience in ensuring full compliance with Health & Safety, Food Safety,
and legal & licensing requirements, maintaining the highest standards
across all areas of the business.

A people-first mentality – you care deeply about your team’s growth and
well-being, championing an inclusive culture.

Energy, passion, and resilience – you lead by example and thrive under
pressure.

A structured mindset – setting clear expectations and empowering your
team.

Obsessed with communication – constantly speaking to your team, with the
ability to communicate the bigger picture as well as venue specific details and
getting the team to understand why their roles are so important to the company’s
success.

Curiosity and courage – always questioning, improving, and innovating.

Knowledge of Japanese culture, dining and sake desirable.

Benefits & Best
Bits

Vitality Package:
Dental, Optical and Health insurance. Gym membership discounts + other rewards

Self Space: Free
Therapy through Self Space. Accessible to anyone who works for Incipio

Hugely exciting career
development, with opportunities to grow and expand in this role as the business
grows

Bonus capacity paid
annually

Company awards and
events

Sickness &
Compassionate Pay

Incentive trips (Think
Wine trips to Portugal and Ski Trips to France)

Enhanced Maternity,
Paternity and Adoption leave

Incipio FC + Seasonal
Socials

50% discount for food
and drink in all our venues

Length in service;
earn additional holiday after 2 years continuous service

We’re all about
celebrating individuality & inclusivity. At Incipio, we believe diverse
teams make the best teams. That’s why we welcome applications from all
backgrounds, experiences, and perspectives; regardless of race, gender, age,
disability, religion, sexual orientation, or anything else that makes you
uniquely you. If you need any adjustments during the application process, just
let us know. We’ve got you!