General Manager

Marvees Food Shop @ UNDR; London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading food shop in West London is seeking a charismatic General Manager to oversee operations in a vibrant Caribbean-themed venue. This role promises a chance to make a significant impact by fostering a fun, customer-focused atmosphere while managing a dedicated team. Ideal candidates will have significant hospitality experience and a passion for Caribbean culture, eager to drive growth and ensure an exceptional guest experience.

Qualifications

• 5+ years in hospitality leadership, ideally in role of GM or similar.
• Confident and approachable personality.
• Passion for Caribbean food and culture.

Responsibilities

• Lead front-of-house operations and manage day-to-day activities.
• Handle bookings, reviews, and customer inquiries.
• Guide FOH team to deliver excellent service.

Skills

Team management

Customer service

Organizational skills

Communication

Problem solving

Job description

General Manager – Marvee’s Food Shop, Ladbroke Grove. . Love Caribbean flavours? Live for late-night vibes and proper good music? This one’s for you.. . We’re on the hunt for a switched-on, charismatic General Manager to take the reins of a unique, multi-concept venue right in the heart of Ladbroke Grove. Part bar, part restaurant, part music-led hangout – this is a rare chance to truly make your mark.. . Marvee’s Food Shop – the brainchild of Chef Dom Taylor – opened its doors at UNDR in May, bringing bold Caribbean flavours and big energy to West London. Now we need a strong, people-first leader to run the day-to-day, take full ownership, and drive things forward with passion and purpose.. . You’ll be stepping into a creative, close-knit crew who treat each other like family – big dreams, no ego, and plenty of room to grow.. . What You’ll Be Doing:. Running the show –* leading front-of-house and keeping vibes high from open ‘til late. . Customer love – handling bookings, reviews, enquiries and making every guest feel like a regular. . Team management – building fair, flexible rotas and making sure everyone’s working happy. . Training & development – guiding the FOH team to deliver next-level service, every time. . Linking up with the kitchen – keeping the flow smooth between pass and floor. . Keeping it clean & safe – making sure all health, safety, and hygiene standards are compliant & 5 star rated. . Stock & cost control – keeping an eye on ordering and costs to help maximise profits. . Culture builder – creating a positive, supportive space where people want to work. . About You:. 5+ years in hospitality leadership – ideally as a GM, AGM or an experienced floor manager ready for the next big move. . A real people person – confident, approachable, and able to deliver and inspire energy. . Organised but relaxed – can handle the pace without losing your cool. . Passionate about Caribbean food, culture, and music. . Hungry to grow – you want to take ownership and help build something special. . This is your chance to lead something fresh, fun and full of flavour. If you’re ready to make noise in the West London scene, we’d love to hear from you.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £40,000 – £45,000 yearly
Starting time: Immediate start!

About Marvees Food Shop @ UNDR:

Marvee’s Food Shop – the brainchild of Chef Dom Taylor – opened its doors at UNDR in May, bringing bold Caribbean flavours and big energy to West London.