general manager

wagamama ltd; Lincoln; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Up to £8,000 bonus

£200 monthly dining allowance

Friends & family 50% off

Free meals on shift

Private medical insurance

Earned pay access

Family-friendly policies

30% off at group brands

Pension scheme

Holiday allowance

Training opportunities

Cycle to work

Retail & leisure discounts

Gym discounts

Long service awards

Job summary

wagamama is seeking a General Manager to be the beating heart of the restaurant. You’ll lead a busy team, shape the culture and set the tone for unforgettable guest experiences.

As a coach and mentor you’ll grow your people, keep service calm under pressure, and drive continuous improvements with a Kaizen mindset.

Our benefits include up to £8,000 annual bonus, £200 monthly dining allowance, 50% off for friends and family, free meals on shift, private medical insurance and earned pay access.

Responsibilities

• Create a safe, inclusive team environment where staff feel seen and proud to show up.
• Turn first-time guests into regulars by delivering unforgettable guest experiences.
• Coach, grow and celebrate your team.
• Stay calm under pressure and keep service running smoothly, even when things get spicy.
• Think with a Kaizen mindset and implement small improvements.

Job description

general manager |full time

at wagamama, food is life. we care about where it comes from, how it’s made, and the people who make it happen. as general manager, you’ll be the beating heart of your restaurant. your vibe sets the tone. your energy brings the buzz. your leadership shapes the culture

what you'll be doing |

• creating a place where your team feels safe, seen, and proud to show up
• turning first-timers into regulars with unforgettable guest experiences
• coaching, growing and celebrating your team
• staying calm under pressure and keeping everything running smoothly, even when things get spicy
• thinking with a kaizen mindset, and constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• lead with kindness, but know how to make impact
• believe great food brings people together
• care just as much about your team as your p+l
• want to grow a team, not just manage one
• love the rhythm of a busy service + keep everything upbeat even when it’s full-on

wok’s in it for you |

• a culture that backs your growth, wellbeing and individuality
• up to £8,000 annual bonus
• £200 a month to spend at wagamama outside of work
• 50% off for friends + family
• free meals on shift
• private medical insurance
• early access to earned pay with wagesstream
• industry leading family friendly policies
• 30% off at our group brands (brunning & price pubs, barburrito + more)

in addition to this, we offer benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

feed yourself, feed others

#ext