General Manager

JD GROUP; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

JD Gyms Leeds is seeking an inspirational General Manager to lead a busy club, develop high standards and grow a thriving membership base while nurturing a motivated team.

You will drive sales, maintain brand standards, and oversee safety, cleanliness, and daily operations to ensure every member has an excellent experience.

Recruit and develop Fitness Coaches and General Assistants, hold regular team meetings, and be an ambassador in the local community, delivering outstanding service.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Must be passionate about customer service and an inspirational leader.
• Proven track record in driving sales and coordinating local marketing activity and in recruiting/managing a team.
• Experience as a General Manager or Fitness Manager or similar operational role is desirable.

Responsibilities

• Ensure all Health and Safety policies and procedures are followed.
• Adhere to and maintain JD Gyms Brand Standards.
• Conduct safety checks and report defects to ensure equipment is safe.
• Recruit and manage a team of Fitness Coaches and General Assistants to cover operations.
• Hold regular team meetings to aid development and communication.
• Work toward achieving all sales and membership targets and maximise secondary revenue.
• Ensure the gym and facilities are clean and well-presented.
• Oversee weekly banking to minimise wastage and maximise profit.
• Maintain uniform standards across the team and deliver outstanding member service.
• Act as an ambassador for JD Gyms in the local community.

Skills

Management experience (leisure)

Customer service leadership

Sales targets

Team recruitment & leadership

Job description

Role overview:

This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.

Responsibilities:

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function