General Manager

Leeds Teaching Hospitals; Leeds; On-site; GBP 90,000 - 110,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking a senior leader to become General Manager for the Urgent Care Clinical Service Unit, overseeing three Emergency Departments and rapid clinical advice lines across two main hospital sites.

You will provide visible leadership for delivery, safety and quality, align priorities with the Trust's strategy, manage governance, demand and capacity, and build strong partnerships with clinical and corporate teams.

Qualifications

• Postgraduate qualification or equivalent senior management experience in urgent and emergency care.
• Evidence of continuing professional development in the field.
• Substantial operational management experience in a large, complex acute healthcare organisation.

Responsibilities

• Lead a senior management team, including Service Managers and Business Managers.
• Lead operational delivery, performance, quality, workforce and financial management for the CSU.
• Provide visible, inclusive leadership to multidisciplinary teams across sites.
• Deliver national and local urgent and emergency care standards, operational plans and performance trajectories.
• Ensure robust governance, risk management, patient safety and continuous improvement.
• Drive service transformation, pathway redesign, digital innovation and Leeds Improvement Method implementation.
• Develop business cases, contracting arrangements and plans to support CSU priorities.
• Work with partners across Leeds to improve access, flow, outcomes and patient experience.
• Support the Clinical Director and Head of Nursing in setting CSU strategic direction.

Skills

Leadership

Governance

Strategic planning

Financial planning

Project management

Education

Postgraduate qualification or equivalent senior management experience in urgent and emergency care

Job description

We are seeking an outstanding, compassionate and delivery-focused senior leader to join Leeds Teaching Hospitals NHS Trust as General Manager for the Urgent Care Clinical Service Unit (CSU). Working in partnership with the Clinical Director and Head of Nursing, you will provide visible leadership across a complex, fast-paced portfolio and shape the delivery of safe, high-quality and responsive urgent and emergency care.

Main duties of the job

The CSU includes three Emergency Departments, including the Childrens Emergency Department, across the Trusts two main hospital sites; same day emergency care for medical and older people; two acute medicine wards; and a Primary Care Access Line providing rapid clinical advice to partners across Leeds.You will lead operational delivery, performance, quality, workforce and financial management for the CSU, translating Trust strategy and values into clear priorities for teams. You will need the judgement to make timely, balanced decisions, the credibility to influence at senior level and the ability to build effective partnerships across clinical, corporate, primary care and system services.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.Our vision is to provide the highest quality specialist and integrated care.We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Job responsibilities

Why you should join our Team

The General Manager is a key member of the CSU leadership team and will be accountable for delivering safe, effective and timely services within available resources. The postholder will lead a senior management team, including Service Managers and Business Managers, and will:

• provide visible, inclusive leadership to multidisciplinary teams across sites;
• deliver national and local urgent and emergency care standards, operational plans and agreed performance trajectories;
• ensure robust governance, risk management, patient safety and continuous improvement;
• lead demand, capacity, workforce and financial planning, including delivery of efficiency requirements;
• drive service transformation, pathway redesign, digital innovation and implementation of the Leeds Improvement Method;
• develop business cases, contracting arrangements and plans that support the CSU’s strategic priorities and the Trust’s annual commitments;
• work with partners across Leeds to improve access, flow, outcomes and patient experience; and
• support the Clinical Director and Head of Nursing in setting the CSU’s strategic direction and management priorities.

What you will bring to the role

You should hold a postgraduate qualification or equivalent senior management experience within urgent and emergency care, supported by evidence of continuing professional development.

Have substantial recent operational management experience in a large, complex acute healthcare organisation, ideally including urgent or unplanned care.

Proven success in leading multidisciplinary teams across sites and delivering safe, high-quality services, performance standards and complex change.

Strong strategic, programme and project management skills, with experience of workforce planning and managing significant, complex budgets.

Highly developed analytical, digital, influencing, negotiation and communication skills, with the ability to use data and business intelligence to drive improvement.

Sound knowledge of the NHS, current policy and urgent and emergency care priorities.

A resilient, inclusive and politically astute leadership style, with the ability to manage competing priorities, work under pressure and build effective partnerships.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.