General Manager

Marstons-PLC; Harrogate; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Bonus schemes

Private medical insurance

Pension & life cover

Rewards program

Health screenings

Long service awards

Gym discounts

GP helpline

Mortgage advice

On-site accommodation

Training & development

Job summary

Marston’s is hiring a General Manager for the Curious Cow in Harrogate. You will oversee food-led operations, lead a team and drive sales while delivering a premium guest experience at a signature pub.

The role includes management of a busy food-led site with a strong local community focus. Strong leadership and a passion for people development are essential, with the ability to grow both food and wet sales and to maximise private dining and events.

Qualifications

• Strong food-led management experience is essential.
• Ability to grow wet sales and maximise private dining/function space.
• Management accommodation is provided.

Responsibilities

• Lead all aspects of the Curious Cow Harrogate pub, ensuring high standards of service and food quality.
• Grow sales, manage budgets and drive profitability.
• Develop and coach the team to deliver exceptional guest experiences.

Skills

Leadership

People management

Hospitality operations

Tools

Lily AI Interviewer

Job description

We're looking for a General Manager for a premium signature site. Salary up to £50,000 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels.Now, we’re on the lookout for a great General Manager to take charge at the Curious Cow, Harrogate and lead the team to success!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• Additional earnings potential through bonus and incentive schemes


• Employer funded Private Medical Insurance
  


• Pension scheme with additional Life Assurance and Group Income Protection cover included


• Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  


• Health Screening Discounts
  


• Long Service Awards
  


• Gym Discounts
  


• 24-hour GP helpline
  


• Mortgage Advice and support


• On-site accommodation


• Award winning training and development

About the pub

We’re looking for an experienced food-led General Manager to take the Curious Cow in Harrogate to its next level. The Curious Cow in Harrogate is a beautiful Signature pub on the outskirts of town, currently trading at around £27k per week with a 70/30 food-led split, with the opportunity to deliver a further £5k per week in sales growth.Strong food experience is essential, alongside the ability to grow wet sales, maximise the private dining/function space and build stronger links with the local community.

Management accommodation is available in the form of 2 bedroom private accomodation.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engagingyour team.


• Be accountablefor running all aspects of your pub.


• Be passionateabout doing the right thing for your staff and your customers.


• Dream big and think differentlyabout new ways to increase sales and growth.


• Celebrateand create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.