General Manager

Marstons Plc; Market Harborough; Sur place; GBP 42 000 - 48 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Private medical insurance

Pension with life cover

Health screening discounts

Gym discounts

GP helpline

On-site accommodation

Training & development

Résumé du poste

The Elms in Lutterworth is a well-established carvery pub operated by Marston’s. We are seeking a General Manager to lead the team, maximise guest experience, and drive sales.

The role offers a salary up to £45,000 plus bonus and a generous benefits package, with management accommodation above the pub. You’ll be responsible for all aspects of the pub, including staff leadership, partnerships, and delivering excellent standards in a fast-paced environment.

Qualifications

• Experience managing a pub or hospitality team.
• Strong leadership and guest-experience focus.
• Ability to drive sales and develop local partnerships.

Responsabilités

• Be accountable for running all aspects of the pub.
• Lead and engage the team to deliver high standards during peak times.
• Create a buzz and exceptional guest experiences that drive growth.
• Develop local partnerships to increase footfall and sales.
• Manage staff development and ensure a safe, compliant operation.

Connaissances

Team leadership

People management

Sales growth mindset

Customer service focus

Description du poste

We're looking for a General Manager for a well-established carvery pub. Salary up to £45,000 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at The Elms in Lutterworthand lead the team to success!

What you get from us: You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• Additional earnings potential through bonus and incentive schemes
• Employer funded Private Medical Insurance
  
• Pension scheme with additional Life Assurance and Group Income Protection cover included
• Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  
• Health Screening Discounts
  
• Long Service Awards
  
• Gym Discounts
  
• 24-hour GP helpline
  
• Mortgage Advice and support
• On-site accommodation
• Award winning training and development

About the pub

The Elms is a well‑established carvery business located in the heart of Lutterworth, just a one‑minute drive from the M1, making it an ideal destination and meeting spot for both locals and passing trade.

Food is firmly at the heart of what we do, with an average weekly turnover of £25,000 and a 70:30food‑led sales mix. As a carvery business, Sunday trade is pivotal and delivering consistently high standards, strong pace and an exceptional guest experience is key to success.

Situated next door to a hotel, the pub presents a real opportunity to build strong local partnerships and drive additional footfall by developing and maintaining excellent working relationships. The Elms also offers huge scope for growth through hosting events and engaging with the local community to enhance the success of this business.

This is a fantastic opportunity for a General Manager who thrives in a food‑led environment, understands the importance of team engagement on busy peak sessions and is passionate about maximising sales through great standards, local partnerships and brilliant guest experiences.

Management accommodation is available in the form of a 3 bedroom flat directly above the pub.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.