General Manager

Marston's PLC; Harrogate; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

On-site accommodation

Bonus scheme

Private medical insurance

Pension scheme

Job summary

Marston's PLC is seeking an experienced General Manager to lead the Curious Cow, Harrogate, a food-led signature site. You’ll manage day-to-day operations, grow food and drink sales, and develop a motivated team while delivering exceptional guest experiences in a busy pub environment.

You’ll benefit from on-site accommodation where available, a performance-based bonus scheme, and a comprehensive benefits package as part of a respected national pub company.

Qualifications

• Lead and develop a high-performing pub team.
• Drive food-led sales and overall profitability.
• Build strong links with the local community and customers.

Responsibilities

• Be accountable for running all aspects of the pub.
• Grow wet and food sales while maintaining service standards.
• Create a buzz and memorable guest experiences that drive repeat visits.

Skills

Team leadership

Food-led hospitality

Sales growth

Community links

Job description

We're looking for an experienced food-led General Manager to take the Curious Cow in Harrogate to its next level. The Curious Cow in Harrogate is a beautiful Signature pub on the outskirts of town, currently trading at around £27k per week with a 70/30 food-led split, with the opportunity to deliver a further £5k per week in sales growth. Strong food experience is essential, alongside the ability to grow wet sales, maximise the private dining/function space and build stronger links with the local community. Management accommodation is available in the form of 2 bedroom private accomodation. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs.

We're looking for a General Manager for a premium signature site. Salary up to £50,000 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Curious Cow, Harrogate and lead the team to success! What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• Additional earnings potential through bonus and incentive schemes
• Employer funded Private Medical Insurance
• Pension scheme with additional Life Assurance and Group Income Protection cover included
• Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• On-site accommodation
• Award winning training and development, The benefits
• Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
• Accommodation The majority of our pub General Manager roles include optional on-site accommodation.
• Award winning Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
• Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
• Competitive salaries Opportunity to earn a great wage whilst having fun at work.
• Long service We reward loyalty with awards for key anniversary milestones.
• Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
• Pension scheme All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
• Private healthcare Some of our roles offer access to a private healthcare scheme.
• High street discount An exciting range of high street, online discounts and cash back offers are available for all.
• Employee discount All of our employees receive a 30% discount on Marston's food and hotel stays.
• Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.