General Manager

greene king; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading pub chain as a General Manager, where you will build and lead a dedicated team to offer exceptional customer experiences. This role involves managing pub operations, ensuring high standards and training for staff while enjoying competitive benefits, including salary and discounts.

Benefits

Competitive salary and pension contribution

33% discount for you and 15% for loved ones

50% discount at Greene King Inns and hotels

Free employee assistance program

Retail discounts up to 30%

Refer a friend program—up to £1,500

Wagestream—access wages before payday

Qualifications

• Previous success at the General Manager level is desirable.
• Experience in hospitality, retail, or fast-paced environments.
• Keen to learn and motivated by new challenges.

Responsibilities

• Collaborate with business development manager to grow pub sales.
• Lead and develop the management team.
• Champion brand standards and ensure customer safety.

Skills

Leadership

Communication

Business Acumen

Attention to Detail

Job description

As General Manager, you’ll have the freedom to succeed in building a business to be proud of, while developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example to ensure our customers and teams have a great time.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country. These welcome escapes feel like a home away from home. Our relaxed pubs feature beautifully decorated interiors, seriously good pub food, and expertly chosen drinks ranges, making them perfect for any occasion.

Additional Information

We’re all about rewarding our team’s hard work, which is why…

You’ll receive a competitive salary, pension contribution, and benefits such as:

• The opportunity to further your career across our well-known brands, supported by industry-leading training and development programs.
• Discounts of 33% for you and 15% for your loved ones on all our brands, so you can enjoy your favorite food and drinks at a discount.
• Free employee assistance program providing mental health, well-being, financial, and legal support.
• Discounts of 50% for you and 25% for your loved ones at Greene King Inns and hotels, for enjoyable weekends away.
• Refer a friend program—earn up to £1,500 when your referral is successfully placed.
• Wagestream—access your wages before payday for life's unexpected expenses.
• Retail discounts—up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

Qualifications

What you'll do as a General Manager...

• Collaborate with your business development manager and management team to grow pub sales.
• Lead by example and bring our brand to life through your team, delivering exceptional experiences for our customers.
• Recruit and develop your team to ensure they have the knowledge to delight our customers.
• Champion brand standards and ensure customer and team safety at all times.
• Note: Successful candidates will need to already hold or be able to acquire a personal license.

What you'll bring...

• High standards and attention to detail in all aspects of pub management.
• Excellent communication and leadership skills, with a talent for working with people.
• Business acumen, especially in P&L control.
• A caring attitude towards individuals, your pub, and the environment.
• Previous success at the General Manager level is desirable, with experience in hospitality, retail, or other fast-paced environments. A positive attitude and outlook are essential.
• Keen to learn and motivated by new challenges.