General Manager

Flat Iron Steak Limited; London; On-site; GBP 47,000 - 52,000; Full time

Job summary

Flat Iron Steak Limited is seeking a General Manager to lead a dynamic team in London, focusing on exceptional hospitality and operational excellence. This role requires strong management abilities and a passion for enhancing customer experiences in a renowned dining environment.

Benefits

Beef Bank – Monthly budget to spend as you wish.

Paid tronc earnings even during holidays.

Flat Iron Card for you and friends monthly.

Once-in-a-lifetime trips for team events.

Generous maternity and paternity leave.

Formal qualifications support.

Employee Assistance Programme.

Qualifications

• Proven experience in management roles within hospitality.
• Strong leadership and team management skills.
• Ability to create a welcoming environment.

Responsibilities

• Oversee operations and ensure customer satisfaction.
• Lead and train team members in delivering quality service.
• Manage budgets and financial performance.

Skills

Management

Leadership

Communication

Hospitality

Job description

Our mission at Flat Iron is to make remarkable steak accessible to all. To do that, we have an amazing team of great people who love what they do. So much so, that we have been recognised as a Sunday Times Best Place to Work for 2024. Quite simply, our team is everything. We have always believed that if we select an amazing bunch of people, give them the training and the tools they need, and try to make Flat Iron the best place they have ever worked, we can’t go too far wrong.

Our people…

• bring their PASSION for Flat Iron every day, with energy and a hands-on approach to working as a team.
• make everyone feel welcome, just like an OLD FRIEND.
• take pride in their CRAFT, showing care and dedication in everything they do.
• are honest, authentic, and STRAIGHT UP in how they communicate at work.
  
  

Our Beefy Benefits…

• Beef Bank – Enjoy a monthly budget on a virtual card to spend on whatever makes you happy.
• Paid tronc earnings – Yes, even when you're on holiday!
• Flat Iron Card – Treat yourself and 4 friends to a meal every month on us.
• Once-in-a-lifetime trips – We've been to Argentina, Florence, and Portugal. Where will we go next?
• Service Awards: Stay with us and be rewarded with £100 on your first year, to 1 month off on your 10th!
• Beef up your honeymoon – Getting married? Enjoy an extra week of holiday on us.
• Enhanced family leave – Generous maternity, paternity, and adoption leave to support your family.
• Training and development – Whether you’re mastering skills or building your career, there is something for everyone with our career pathways.
• Formal qualifications – From Mental Health First Aid to Health & Safety Level 3, we’ll support your growth.
• Employee Assistance Programme – 24/7 confidential advice, guidance, and support whenever you need it.
  
  

And that’s not all, we’ve also got Wagestream, epic parties, high street discounts, and more...

Our commitment…

We celebrate differences and welcome people from all walks of life, each bringing their own unique story. At Flat Iron, it’s not just about fitting in – it’s about standing out and being proud of who you are. If you need any adjustments during your application journey, just let us know – we’re here to help.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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