General Manager

Mortimer House Kitchen; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Tronc

Company pension

Life assurance

Paid holiday allowance

Birthday off

Job summary

Mortimer House Kitchen in Fitzrovia, London, is seeking a General Manager to lead our Italian restaurant, bar and terrace and drive outstanding guest experiences from morning coffee to evening celebrations.

You will own the P&L, recruit and develop a large front-of-house and kitchen team, and partner with partnerships and local suppliers to grow the business while maintaining compliance and high standards.

Qualifications

• Experience as a General Manager in a quality-led restaurant.
• A track record of owning a P&L and delivering against targets.
• A leader who builds loyal, high-performing teams.
• Strong operational knowledge across front of house, kitchen, compliance, people and finance.
• Confident decisions, backed by data.
• A personal licence, or willingness to get one.

Responsibilities

• Own the restaurant's P&L, including sales, labour, GP and profitability, with budgets and forecasts.
• Recruit, lead and develop a large team across front of house, bar and kitchen.
• Deliver exceptional hospitality at every moment of the day, from breakfast meetings to private feasts in the Conservatory.
• Grow the business through group dining, weekend brunch, events and local partnerships.
• Build strong relationships with suppliers, neighbours and the Fitzrovia community.
• Keep the restaurant safe and compliant across food safety, licensing, health and safety and employment law.

Skills

General Manager experience

P&L ownership

Team leadership

Operational knowledge

Data-driven decisions

Personal licence or willingness

Job description

General Manager, Mortimer House Kitchen

On a charming corner of Fitzrovia sits Mortimer House Kitchen, an Italian restaurant, bar and terrace where guests stop by for breakfast, stay for a long lunch, and linger over supper. We're looking for a General Manager to lead Mortimer House Kitchen and make it the restaurant Fitzrovia can't stop talking about.

Who we are

Brava Hospitality Group is the home of great restaurant brands. We're the group behind Prezzo Italian, Jamie's Italian, Riding House Café, Nessa, Yasmin, Mortimer House Kitchen and, most recently, Bolo by Gennaro. We're growing the footprint of every one of our brands, which means real opportunities to grow with us.

Mortimer House Kitchen is our Italian restaurant in the heart of Fitzrovia. Our menu brings to life summers spent in Orta San Giulio and on the Amalfi Coast. Inspired by the simplicity of Italian cooking, we champion the freshest British and Italian produce, served generously and made for sharing.

From breakfast to dinner, every part of the day has its own moment. Guests settle in by our open kitchen, soak up the atmosphere on our sunny terrace, and celebrate in our Conservatory, which transforms at the pull of a curtain into a private dining room for feasts of up to 20 guests. On Saturdays, our brunch brings fluffy buttermilk pancakes, Italian baked eggs and bottomless Prosecco.

The role

As General Manager, Mortimer House Kitchen is yours. You'll own its commercial performance, its people and the experience every guest has, from the first coffee of the morning to the last table of the night. You'll think like an owner, lead with warmth and rigour, and set the standard everyone else follows.

At Mortimer House Kitchen, it all comes down to two things: the impression we make and the connections we build. Every guest should leave feeling genuinely looked after, whether they came for a quick coffee or a celebration with 20 friends. That starts with how we treat each other. Teams who look out for one another, have fun together and take pride in what they do create the moments guests remember.

What you'll be responsible for

• Own the restaurant's P&L, including sales, labour, GP and profitability, working with your Operations Manager on budgets and forecasts.
• Recruit, lead and develop a large team across front of house, bar and kitchen.
• Deliver exceptional hospitality at every moment of the day, from breakfast meetings to private feasts in the Conservatory.
• Grow the business through group dining, weekend brunch, events and local partnerships.
• Build strong relationships with suppliers, neighbours and the Fitzrovia community.
• Keep the restaurant safe and compliant across food safety, licensing, health and safety and employment law.

What we're looking for

• Experience as a General Manager in a quality-led restaurant.
• A track record of owning a P&L and delivering against your targets.
• A leader who builds loyal, high-performing teams.
• Strong operational knowledge across front of house, kitchen, compliance, people and finance.
• Confident decisions, backed by data.
• A personal licence, or willingness to get one.

Mortimer material?

You're warm, generous and love great food. You notice the small things, like a regular's usual order or the table that needs a little extra care, and you take pride in getting them right. You enjoy the buzz of a busy central London restaurant and bring energy and calm to it in equal measure. Above all, you want every guest to feel like the evening is theirs to savour.

What's in it for you

You'll give a lot to this role. Here's what we give back.

Reward

• Tronc, so you share in the success of a busy restaurant
• Company pension scheme
• Life assurance at 2x your salary
• Paid holiday allowance
• Buy up to 5 extra days' holiday
• Refer a friend and earn up to £1,000

Time and wellbeing

• Your birthday off, every year
• Free or heavily subsidised meals on shift
• 24/7 GP helpline and Employee Assistance Programme (EAP)
• Private medical insurance
• Stream (formerly Wagestream), our financial wellbeing app: access pay you've already earned, save straight from your pay, and get tools and guidance to manage your money, plus Salary Finance and Cushon options

Perks

• 50% off at Mortimer House Kitchen
• 25% off at every other Brava restaurant
• Share 25% off with up to 5 friends and family, even when you're not there
• Free Tastecard and the Hospitality Rewards app for retail discounts
• Electric car scheme after one year's service
• Free regulated mortgage advice

Your future

• Ongoing development and coaching
• Opportunities across all of Brava's restaurant brands as we grow
• Projects and secondments with our support office