General Manager

Curtains Up; Greater London; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Pension scheme

Life Assurance

Pubs discount

Job summary

Curtains Up in London is seeking a General Manager to lead a busy community pub between West Kensington and Baron's Court, overseeing food-led operations, guest experience, and staff development. You will shape the offering, recruit and manage the team, and drive growth in collaboration with theatre partners.

As a live-in General Manager, you will own the business, set events and promotions, and deliver exceptional service to locals and visitors while maintaining the pub's strong neighbourhood

Qualifications

• Creative and entrepreneurial mindset with a passion for hospitality.
• Strong customer service ethos and guest focus.
• Proven people management and team leadership abilities.

Responsibilities

• Nurture relationships with the theatre, local community and visitors to grow sales.
• Lead the pub's operations with a food-focused, guest-centric approach.
• Recruit, develop and manage the team; drive training and performance.
• Plan events and promotions to grow the business within the brand.

Job description

General Manager - Up to 40K - Live In

We're looking for a General Manager for the Curtains Up, a fantastic community pub between West Kensington and Baron's Court that is known for fantastic service and great food. Alongside being West Kensington's favourite local, the Curtains Up is home to the Baron's Court Theatre, and as such is part of a rich history of London Theatre Pubs.

We're looking for a General Manager who is able to nurture the relationship with the theatre, the local community and visitors alike to continue to grow sales and uphold the reputation of this fantastic neighbourhood pub.

Running a Pub for Young's:

We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing. If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.

What We Offer Our General Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

“We believe in developing our people to delight our customers”