General Manager

Kannu Ki Chai Pvt. Ltd.; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

KKC UK in Wembley, London, is recruiting General Managers to lead our initial UK restaurant launch. You will help pre-opening, recruit and develop the team, and establish the operational standards for growth.

We seek hands-on leaders with restaurant or QSR experience, strong service and cost-control discipline, and a proactive mindset to help build a growing business from the ground up in the UK.

Qualifications

• Relevant experience in restaurant, hospitality or QSR operations.
• Experience supervising teams and managing day-to-day restaurant activities.
• Good understanding of food safety, hygiene, customer service and operational controls.
• Commercial awareness, including staffing, stock management and cost control.
• Strong communication, leadership, organisation and problem-solving skills.
• A hands-on approach, professional integrity and the ability to work in a developing business.
• A proactive, ownership-driven mindset, with the ambition to improve business performance, develop people and contribute to the long-term growth of the company.

Responsibilities

• Lead pre-opening planning, restaurant readiness and launch activities.
• Lead daily restaurant operations, including opening, closing, service delivery and shift management.
• Recruit, onboard, train and develop restaurant employees in coordination with the relevant teams.
• Maintain high standards of food safety, hygiene, health and safety and product quality.
• Manage staff rotas, attendance, labour deployment and team performance.
• Monitor sales, food costs, stock levels, waste and operating expenses.
• Maintain excellent customer service and resolve complaints professionally.
• Implement company SOPs, operational checklists and reporting procedures.
• Maintain accurate operational records and complete required audits and corrective actions.
• Work closely with senior management to establish consistent standards and support future UK expansion.

Skills

General Manager

Restaurant management

QSR operations

UK hospitality

Team leadership

Job description

KKC is an Indian food and quick-service restaurant (QSR) business with a decade of successfuloperations in India and now preparing to establish its first UK outlet in Wembley, London. We arebuilding a strong restaurant management team to support our launch and future expansion across theUK.

We are looking for motivated, hands‑on restaurant professionals who want to play a meaningful rolein building a growing business from the ground up.

The opportunity

This is an opportunity to join KKC UK at an early stage of its journey, contribute to establishing the business in the UK market and play a meaningful role in building the operational foundations for future growth.

We are recruiting multiple General Managers to support our initial UK restaurant launch andsubsequent operations.This role goes beyond managing an established restaurant. You will contribute to pre-openingpreparation, team development, operational setup and the implementation of consistent restaurantstandards. Following launch, you will take responsibility for the day‑to‑day performance of yourallocated restaurant.

Candidates with substantial restaurant management experience, as well as capable Assistant GeneralManagers or Restaurant Managers ready for their next step, are encouraged to apply.

Key responsibilities

1. Support pre‑opening planning, restaurant readiness and launch activities.

2. Lead daily restaurant operations, including opening, closing, service delivery and shiftmanagement.

3. Recruit, onboard, train and develop restaurant employees in coordination with the relevantteams.

4. Maintain high standards of food safety, hygiene, health and safety and product quality.

5. Manage staff rotas, attendance, labour deployment and team performance.

6. Monitor sales, food costs, stock levels, waste and operating expenses.

7. Maintain excellent customer service and resolve complaints professionally.

8. Implement company SOPs, operational checklists and reporting procedures.

9. Maintain accurate operational records and complete required audits and corrective actions.

10. Work closely with senior management to establish consistent standards and support future UKexpansion.

Job Requirement

The mindset we're looking for

At KKC UK, we are looking for more than people who can manage a restaurant. We want individuals who take ownership, think commercially and are motivated to contribute to building a successful and growing business.

As an early member of our UK restaurant management team, you will have the opportunity to contribute to establishing our operating standards, developing our people, improving restaurant performance and helping shape the way KKC grows in the UK.

We value managers who take initiative, identify opportunities for improvement, develop their teams, take responsibility for results and approach challenges with a practical, solutions‑focused mindset.

The ideal candidate will be excited by the opportunity to help build something from the ground up, contribute beyond the immediate requirements of their role and grow alongside the business as KKC develops its presence across the UK.

1. Relevant experience in restaurant, hospitality or QSR operations.

2. Experience supervising teams and managing day‑to‑day restaurant activities.

3. Good understanding of food safety, hygiene, customer service and operational controls.

4. Commercial awareness, including staffing, stock management and cost control.

5. Strong communication, leadership, organisation and problem‑solving skills.

6. A hands‑on approach, professional integrity and the ability to work in a developing business.

7. A proactive, ownership‑driven mindset, with the ambition to improve business performance, develop people and contribute to the long‑term growth of the company.

1. Previous experience as a General Manager or Restaurant Manager.

2. Experience opening a new restaurant or supporting a pre‑opening project.

3. Experience in Indian cuisine, QSR, takeaway or fast‑casual operations.

4. Familiarity with UK hospitality practices and restaurant compliance requirements.

5. Experience using POS, workforce scheduling, inventory or operational reporting systems.

6. Relevant food safety training.

Job Qualification

Who should apply?

We welcome applications from experienced restaurant leaders and ambitious managers who candemonstrate the ability and readiness to take responsibility for a restaurant.

Candidates currently based in India with relevant hospitality experience, including experienceworking in the UK, are encouraged to apply.

Location and availability

The position is associated with the planned launch of KKC UK in Wembley, London. Thesuccessful candidates must be prepared to participate in pre‑opening activities and subsequentlymanage restaurant operations in the UK.The joining date, salary, working arrangements and other employment terms will be confirmedduring the recruitment process.

KKC UK is committed to fair recruitment and assessing candidates on their relevant skills,experience and suitability for the role.