General Manager

Flow Sports Personnel Ltd; Glasgow; On-site; GBP 35,000 - 55,000; Full time

Job summary

Flow Sports Personnel Ltd's client, a leading 5-a-side centre in Glasgow, is seeking a self-motivated General Manager. You will have full control of the site's sales and operations and lead, train and develop the team to deliver top performance.

You will focus on maximising capacity through repeat customers, marketing and corporate bookings, with flexible shifts to ensure management cover at all times. Previous experience in leisure or multi-function venues is advantageous.

Qualifications

• Experience working towards financial KPI's and targets.
• Excellent interpersonal and communication skills with customers, staff and coaches.
• Organisation and management of a multi-staff site and shift coverage.

Responsibilities

• Oversee the sales and day-to-day operations of the Glasgow centre.
• Lead, train and develop the onsite team to deliver high performance.
• Drive customer acquisition, corporate bookings and event activity to maximise capacity.

Skills

Sales targets

Interpersonal skills

Organisation & leadership

Job description

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe's top clubs!

The Role

We have a fantastic opportunity for a self-motivated General Manager at our clients 5-a-side complex in Glasgow. The General Manager is a hands-on role and you will have full control of the sales and operation of the site as well as managing, training and developing of the team.

General Managers must be sales focused and will be responsible in achieving maximum capacity whether through repeat customers, marketing or enticing corporate businesses to join a league. The position entails working flexible hours to provide management cover at all times with shifts.

The Candidate

The ideal candidate will have the following:

• Experience working towards financial KPI's - the centres are based on financial performance, the number of league games, the number of standard games, children's parties, bar takings and the % of games played.
• Excellent interpersonal and communication skills - you will need to build a good rapport with customers, team captains, local schools and football coaches.
• Organisation and management skills- you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets.

If you are currently the general manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club - this could be the role for you