General Manager – Goals, Glasgow. Closes 10 Sept

clubrugby; Glasgow; On-site; Confidential; Full time

Benefits offered by this job

Birthday Holiday (after 2 years)

Enhanced Pension scheme

Employee assistance program

Team incentives

40% Staff Discount on F&B

50% Discount on Goals KPs (child/grand

Free individual pitch hire (max twice/

Annual events

Uniform

Stream

Discount Club

Job summary

Goals is seeking a General Manager for its Glasgow facility. The role covers day-to-day management, staff development and medium-term planning to maximise income across the complex.

You’ll lead reception, bar, security and referees, and drive sales through weekend and off-peak initiatives while maintaining excellent customer service. This is a permanent, full-time post (40 hours per week) with a salary of £34,250 per annum plus bonus potential discussed at interview.

Qualifications

• Must have General/Duty Manager Experience.

Responsibilities

• Oversee day-to-day management of the leisure complex and lead staff across reception, bar, security and referees.
• Develop and implement 3–6 monthly sales and marketing activities to boost weekend and off-peak income.
• Drive sales and maximise income while ensuring high standards of customer service.

Job description

Salary- £34,250pa; Bonus OTE potential - will be discussed at Interview

• Contract type-Permanent; Full-time
• Hours:40 hours per week
• Essential:Must have General/Duty Manager Experience!

Role involves the day to day management and medium term planning of the entire complex and the management, training and development of all staff. The position entails working flexible hours to provide management cover at all times.

The successful applicant will provide a quality, effective and efficient service to users of Goals facilities and take the leading role within the site to develop sales and marketing plans to promote and maximise income opportunities.

Overview of main duties and responsibilities:

• To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
• To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off peak periods.
• Driving sales within the facility to maximize income at all times.
• Assist with the recruitment and selection of other Centre based management staff.
• To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
• To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first -aid and emergency evacuation procedures.
• Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
• Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
• To ensure that all facilities, fixtures and fittings within the Branch are maintained to a high standard internally and externally.
• To co-ordinate the ordering of stock/goods and services as required to ensure the branch operates smoothly and effectively.
• Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
• Birthday Holiday (after 2 years’ service)
• Enhanced Pension scheme
• Employee assistance program
• Team incentives
• 40% Staff Discount on F&B (alcohol not permitted)
• 50% Discount on Goals KPs (child or grandchild only, basic package)
• Free individual pitch hire (max twice per week)
• Annual events
• Uniform
• Stream
• Discount Club

If you are currently the General Manager of a multi-function leisure environment such as a bar, sports club, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym or leisure centre – this could be the role for you!!