General Manager

Butcombe Group; Easter Compton; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Flexible Working

Award-Winning Culture

Team Discounts

Wellbeing Support

Career Growth

Job summary

Butcombe Pubs & Inns is seeking a passionate General Manager for The Bowl in Almondsbury, near Bristol. Lead a high-performing front-of-house team, deliver outstanding guest experiences, and drive smooth daily operations.

You will nurture talent, manage service standards, and uphold our award-winning culture. Enjoy flexible working options, structured development, and a supportive, collaborative team dedicated to hospitality excellence.

Qualifications

• Leadership and people management experience in hospitality.
• Strong customer service ethos and guest-centric mindset.
• Ability to manage busy, high-volume pub environments.

Responsibilities

• Lead front-of-house team to deliver exceptional guest experiences.
• Ensure seamless daily operations and financial performance.
• Mentor and develop staff through structured training and coaching.

Skills

Leadership

People Management

Customer Service

Job description

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.

The Bowl is a traditional pub and inn tucked away in the village of Almondsbury, near Bristol. Expect thick stone walls, rustic beams and open fires ready to roar in the winter, and sunny patios for the warmer months, with 12 cosy ensuite bedrooms that will feel like home from home.

Are you passionate about hospitality and ready to take the next step in your career? We’re looking for a passionateGeneral Manager to help lead our team, deliver exceptional customer service, and support the smooth running of our venue. If you’re a people-focused leader with a flair for creating unforgettable guest experiences, we want to hear from you!

What’s In It For You?

• Flexible Working – We understand the importance of work/life balance and offer flexibility to help you make work fit around your lifestyle.
• Award-Winning Culture – Join one of The Sunday Times Best Places to Work 2025, winners of The Publican Awards Best Pub Employer 501+ 2026, and recognised nationally for our industry-leading training and development programmes.
• Benefits Bar – Access discounts, cashback, and perks across major retailers, holidays, groceries, days out, and more.
• Career Growth & Development – From structured training plans to development opportunities across the business, we’ll support you in building a long-term career in hospitality.
• Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
• Annual Awards Night: Be recognised and celebrated through our annual Bar Raiser Ball awards, dedicated to recognising the incredible work our teams do.
• Extra Time Off – Enjoy an extra day of holiday on your birthday, plus the option to purchase additional holiday throughout the year.
• Team Discounts – Enjoy 30% off across Butcombe Pubs & Inns and 50% off food whilst on shift.
• Wellbeing Support – We’re proud ambassadors of The Burnt Chef Project and provide access to a 24/7 Employee Assistance Programme to support your wellbeing.
• Beautiful Locations & Great Teams – Work in stunning pubs and barsalongside passionate people who genuinely care about delivering amazing experiences.

Why Join Butcombe Group?

We believe hospitality is at its best when people can be themselves. That’s why we’ve created a culture where everyone belongs, a place where you’re encouraged to just beyou. We work From the Heart, Set the Bar High, Raise the Spirits, and create experiences that genuinely become the Talk of the Town.