General Manager

TN United Kingdom; Dunstable; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the indoor karting sector is seeking a dynamic leader to oversee operations at their Dunstable location. This role offers the opportunity to drive team performance while managing a diverse range of activities from karting to food and beverage services. The ideal candidate will inspire their team to exceed KPIs while ensuring a safe and enjoyable experience for customers. Join a company committed to internal growth and community impact, where your leadership can make a significant difference in a fun and fast-paced environment.

Benefits

Discounted Go-Karting

Food and Drinks Discounts

Access to Rewards Platform

Qualifications

• Experience in managing leisure and Food & Beverage operations.
• Strong organizational skills and ability to manage budgets.

Responsibilities

• Oversee daily operations and manage business aspects of the track.
• Lead the team to achieve departmental KPIs and financial targets.
• Ensure compliance with health and safety regulations.

Skills

Leadership Skills

Communication Skills

Time Management

Health and Safety Knowledge

Financial Management

Job description

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About Us:

TeamSport is the No. 1 indoor karting company in the UK, with expanding presence in Europe. We operate 37 tracks in the UK, 3 in Germany, and 3 in the Netherlands, with plans for further expansion. Our offerings include not only karting but also multi-activity experiences such as mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, along with excellent food and beverage options.

Why Join Us?

A Career in the Fast Lane:

We promote internal growth and upskilling opportunities to develop future managers.

Community Champions:

We are committed to being Carbon Neutral and making positive impacts in our communities by supporting relevant causes and charities.

Best Places to Work:

Enjoy benefits such as discounted go-karting from £1, food and drinks discounts, and access to a rewards platform. Join a team that values your enthusiasm and energy.

The Role:

Reporting to the Regional Operations Director, you will oversee daily operations and manage business aspects of the track. Your responsibilities include managing operational procedures, assisting departmental heads, and striving for operational excellence to meet KPIs. You will also coach and develop your team and contribute to making our workplace a great place to work.

What We're Looking For:

We seek a leader ready to take charge, with experience blending leisure and Food & Beverage operations, possibly across multiple sites. The role involves managing all track operations, executing plans to surpass KPIs, and inspiring your team to deliver exceptional customer experiences. Support will come from the Regional Manager and Regional Operations Director.

About You:

• You are a motivating leader with strong leadership skills.
• Excellent communication skills with adaptable leadership style.
• Flexible, available to work 7 days a week, from dawn till dusk.
• Proficient in influencing and collaborating across all levels.
• Organized with good time management.
• Committed to promoting equality, diversity, and inclusion.
• Knowledgeable about Health and Safety, Food, and Consumer legislation.

Your Duties:

• Lead the team to achieve departmental KPIs, including wage ratios and financial targets.
• Foster inter-departmental collaboration for stakeholder satisfaction and SLA adherence.
• Ensure smooth operations, high service quality, and safety according to SOPs.
• Manage departmental budgets, control costs, and maximize profits.
• Identify new revenue opportunities.
• Ensure compliance with company policies, health and safety, and legislation to minimize risks.
• Support accident prevention and uphold consistency across all areas.
• Build a strong culture of people management through recruitment, performance management, training, and talent development.