General Manager

The Methodist Church in Britain; Downham Market; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Ongoing development opportunities

Supportive culture

Career development support

Job summary

Avery Healthcare Group is seeking a general manager for Carrstone House Care Home to lead day-to-day operations, guiding staff, ensuring regulatory compliance and maintaining a high standard of person-centred care for residents. The role requires a Level 5 leadership qualification and at least four years' experience in a similar care environment.

The post focuses on recruiting, retaining and developing a strong team, managing budgets and stock, while acting as a primary contact for residents,

Qualifications

• Leadership and management Level 5 qualification or equivalent.
• At least four years' experience in a similar care environment.
• Strong leadership and management skills; clear and confident communication, verbal and written.

Responsibilities

• Lead and motivate staff to deliver exceptional, person-centred care
• Ensure residents feel safe, supported and at home while meeting regulatory standards
• Champion high-quality, person-centred care based on best practice
• Drive recruitment, retention and development to build a strong, engaged team
• Manage staffing levels to ensure safe, effective care at all times
• Provide inspiring leadership that empowers the team to perform at their best
• Oversee budgets, stock and resources for efficient, cost-effective operations
• Manage the overall operations of the care home
• Maintain regulatory compliance across the home
• Act as a key point of contact for residents, families, visitors and external professionals

Skills

Leadership

People management

Communication

Digital literacy

Education

Leadership Level 5

Job description

This is the general manager post at Carrstone House Care Home, run by Avery Healthcare Group. The role covers running the home day to day: leading staff, keeping care in line with regulatory standards, managing staffing levels, recruitment and retention, and overseeing budgets and stock. The post centres on person-centred care for older residents, with families and external professionals as key contacts. Candidates need four years' experience in a similar care setting and a Level 5 leadership qualification or equivalent.

What the job involves

• Lead and motivate staff to deliver exceptional, person-centred care
• Ensure residents feel safe, supported and at home while meeting regulatory standards
• Champion high-quality, person-centred care based on best practice
• Drive recruitment, retention and development to build a strong, engaged team
• Manage staffing levels to ensure safe, effective care at all times
• Provide inspiring leadership that empowers the team to perform at their best
• Oversee budgets, stock and resources for efficient, cost-effective operations
• Manage the overall operations of the care home
• Maintain regulatory compliance across the home
• Act as a key point of contact for residents, families, visitors and external professionals

What’s required

Qualifications

• Leadership and Management Level 5 qualification or equivalent

Experience

• At least four years' experience in a similar care environment

Skills & knowledge

• Strong leadership and management skills
• Clear and confident communication, verbal and written
• IT competence and comfort with digital systems
• Adaptable and flexible, ready to step in where needed

Checks & eligibility

• DBS disclosure
• Proof of eligibility to work in the UK

Other

• Lives the company values: caring, supportive, honest, respectful and accountable

What’s offered

• Ongoing development opportunities and professional growth
• Supportive culture within a team that operates like a family
• Career development support